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The exceptional service provided by the front desk agent shamal and manager ali akber

From the moment I stepped foot into the grand lobby, I knew I was in for an exceptional experience. The level of hospitality, attention to detail, and the overall ambiance of the hotel left an indelible mark on my memory. Upon arrival, I was warmly greeted by the professional and friendly staff who made check-in a breeze. They went above and beyond to ensure I felt welcome, taking care of every detail to make my stay comfortable and enjoyable. The room was an absolute haven of luxury and sophistication. Impeccably clean, beautifully designed, and equipped with modern amenities, it provided the perfect retreat after a day of exploring the city. The plush bedding and the stunning view from the window added a touch of serenity to my evenings. One of the highlights of my stay was the delightful dining experience at the hotel's restaurant. The culinary offerings were a symphony of flavors, showcasing the talents of the skilled chefs. Each meal was a culinary masterpiece, and the attentive staff made sure every dining moment was memorable. The hotel's facilities were equally impressive. I particularly enjoyed the well-maintained fitness center, which allowed me to stay on track with my workout routine. The spa was a haven of relaxation, and the skilled therapists left me feeling rejuvenated and pampered. Another aspect that truly stood out was the exceptional level of service. Every member of the staff was courteous, knowledgeable, and always ready to assist. From the front desk to housekeeping, the team at [Hotel Name] demonstrated a genuine passion for hospitality. The location of the hotel was ideal, situated near the activities with easy access to major attractions. In conclusion, my stay was nothing short of extraordinary. The combination of top-notch facilities, impeccable service, and a warm atmosphere made it an unforgettable experience.

North Hotel is a wonderful and peaceful place. The rooms are clean and comfortable, and the location is close to many important spots. What I loved the most was the staff, especially Ilyas – he is amazing, always caring about the guests with respect and a smile. He is always ready to help and makes you feel truly welcome, just like home. A beautiful experience that I would love to repeat.

A first class hotel, beautiful location, highly attentive staff. A real gem. The manager ensures your stay is comfortable and memorable. I have no hesitation in recommending this hotel, you will be delightfully surprised.

The Room is well kept. Very hygenic.

Location is fantastic !! Wake up to the view of snow covered mountains !! Magical view from the balcony !! Just like the pictures shown in the website.. Hotel is walking distance to Shadag Mountain Resort, ski equipment and ski training is available, lot of snow related activities.. A great property for families and couples.. Stayed here in December end, place was beautifully decorated and lighted up.. Highly recommend. Good Breakfast with variety, number of guests were high, but lot of seating available and staff are courteous.

The hotel has a lot of facilities but not all were working because of extreme cold weather. My room had a bug and i was quickly moved to another room. It was a wonderful experience. Staff was good too.

The stay was very pleasant and the care takers were really good.. responded very promptly and food was also good. Pool was really good with proper heating and cleaning.