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We loved views and great restaurant. Also, very friendly staff deserves recognition.

The exceptional service from the Rock team!! Rooms are beautiful and very spacious and functional. Love the grounds and free activities.

Our stay was incredible. The people were so welcoming and friendly and spoke good englisch - perfect if you are new to china. They helped with trips and showed very nice local places. The Hotel is so nice – flowers, nice view and very quiet. The village and the nature is stunning, one of the most beautiful places in the world.

It’s a very nice hotel with facilities and for chilling for wellbeing. The staff here are very nice and helpful!

The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded.

Actually we actually came across this guest house and it's way beyond our expectation. The snow Mountain is directly outside the window. And the host is really hospitable. We were offered delicious breakfast and the staff were very understanding.

Very friendly and helpful hotel operators with lots of tips for hiking routes. Both Chinese and English is spoken. The hotel is located 30 meters from the main shopping street but still absolutely quiet. Clean rooms. It was a very pleasant stay. Baisha as one of the 3 old towns of Lijiang is the ideal starting point for hikes into the Yulong Mountains and yet not far from Lijiangs historical old town.

The hospitality and care for the wellness of their guests go beyond expectations and anything I have ever experienced in a hotel. From the first moment of walking through the doors and being greeted by May and HeiMi (the cat), I felt the warmness of stepping foot into Bivou-instantly, I was at a place that felt like home. Right when we stepped through the threshold, we were offered homemade bread (that I could still taste even now) and some delicious apple tea. The ayis (aunties) helped move our heavy luggage into the beautiful room, and spent time introducing the activities in the hotel, activities we could do around Lijiang, and different hikes that we could go on. Our room was so COMFORTABLE - high ceilings, spacious bathroom with a rain shower, clean and woodsy interior, and firm beds with warming mats. The welcome package included lotion, lip balm, and the most comprehensive maps of Lijiang, as well as a binder filled with activities to do. The activities weren't your typical "tourist" activities but they were incredibly curated, local gems like biking to Baishi village and going to see the Naxi orchestra (Nomi helped booked for us! Thank you!). The owner of Bivou is so fun and helpful - she gave us a map for Tiger Leaping Gorge and even helped us arrange a hotel on the trail! For a lot of my stay in Lijiang, I was sick (some food poisoning), but the ayis, especially May, kept me alive - not even exaggerating. They went out of their way to cook porridge for me, recommended and brewed red tea for my stomach ache, delivered homemade soup and dumplings up to the room, and changed the bed sheets at midnight for us. The Bivou cafe was the ONLY place I trusted to eat at because I wasn't feeling well. The food is so healthy, fresh, homecooked with love, and absolutely healing. Bivou is not your typical boutique hotel, not the Banyan, nor the Four Seasons.

The room was spotless and thoughtfully furnished with many lovely details. The garden was beautifully decorated, featuring comfortable furniture that made it the perfect spot to unwind. The host was incredibly kind and accommodating—knowing we had an early departure, they even packed our breakfast in advance.

One of the most beautiful hotels I've ever stayed in. The animals were so cute, my kids loved them