Pleasant - What previous guests thought, 301 reviews
Pleasant · 301 reviews
What guests said about Troy:
4.0
I recently stayed at the Days Inn in Troy, Alabama, and...
I recently stayed at the Days Inn in Troy, Alabama, and unfortunately, it was not a pleasant experience. The accommodations were below average, and several issues made the stay uncomfortable and stressful.
First, the bed was terrible—hard, uncomfortable, and left me with significant back pain. I had to pull the cushion off the tiny, raggedy two-seater sofa to try and make the bed tolerable, which speaks volumes about the lack of comfort. The mattress quality was so poor that it overshadowed the entire experience and even ruined my Thanksgiving.
The service was another disappointment. The lady at the front desk attempted to charge me for my service dog, even though I had prior communication from the manager confirming that I would not be charged. Thankfully, I had kept the email to resolve the situation, but this added unnecessary stress to my stay.
Additionally, the hotel desperately needs upgrades. The television was outdated, and the doors slammed loudly enough to make me think someone was entering my room when they were entering theirs. This lack of attention to basic details further diminished the quality of the stay.
Overall, my experience at Days Inn Troy was unsatisfactory. Between the uncomfortable bed, poor service, and outdated amenities, I cannot recommend this hotel. Management should address these issues to improve the guest experience.
V
Guest review by
VirgoTraveler
United States
2.0
The hotel said my card used to book room wouldn't be...
The hotel said my card used to book room wouldn't be charged until I arrived at 6 pm. Well my card was charged at 11:00 a.m that morning before I ever got off work, or deposited my check into my account..I took off early, deposited my check into my account, and then my family and I traveled 3.5 hours on Dec 15th 2022 for my son's graduation at Troy university for the following day. Get there and our rooms had been cancelled because my card was charged before funds were available. Although the card was only suppose to have been on file to hold rooms...then card would have been used to purchase rooms upon arrival!! I was furious! And then staff nastily told my family and I no rooms were available!
t
Guest review by
tori
United States
10.0
Oyster on the half shell good restaurant, able to...
Oyster on the half shell good restaurant, able to accommodate a large party, variety menue.
College town. Troy is a very nice college campus.
Places for conveniet shopping.
No social activities
m
Guest review by
michelle
United States
2.0
motel very old , didnt like the weekly guests sitting...
motel very old , didnt like the weekly guests sitting outside there doors drinking beer and cooking on their small grill. a real mess the next morning. motel very old, not kept up. should be torn down, can not be saved.
J
Guest review by
James
8.0
There needs to be a BIG sign for the motel right BEFORE the...
There needs to be a BIG sign for the motel right BEFORE the motel, the one now is past the motel, up against the pine trees and we missed the motel and had to turn around and go back, not a good set up.
A
Guest review by
Audrey
United States
See reviews by guests who stayed at hotels in Troy
Superb - What previous guests thought, 115 reviews
Superb · 115 reviews
This is a new hotel. It's the perfect stop over as we were travelling from memphis to palatka in Florida. The rooms are excellent with a full kitchenette. Beds are fantastic. Very clean. Lots of food options close by, you can also purchase microwave meals at the hotel. Lovely staff, everything was great
Pleasant - What previous guests thought, 301 reviews
Pleasant · 301 reviews
The staff is always very accomidating to my drivers. We use this hotel a good bit for on coming drivers. They are always impressed with the breakfast and the kind staff.