Hotels in Old Town, Luzern

The location is very good and easy to find. there are some restaurants and near for sightseeing.

Beautiful view from the hotel balcony

This is an amazing place to stay in Luzern. Outstanding service from everyone we interacted, the people responsible for cleaning the room, the people in the reception, the room service, everyone responded in a friendly and efficient way, even when we needed special help. Big rooms and comfortable beds. We wished all five start hotels were like yours. Congratulations!

This was an amazing stay in Lucerne! The apartment is very centrally located, next to the church, lake and shopping streets. The train station is also walking distance. We couldn't think of a better location in the city. The check in was fast and smooth, with door codes. We actually liked not having to carry keys around and worry about losing them. When we entered, all the mobile AC units were running so it was nice to enter a cool room on a hot day. The apartment was just huge, with beautiful panorama windows everywhere. The main panorama window upstairs gave the view of the whole city. The apartment was fully equipped and every little thing was provided. They had slippers and bathrobes, all kinds of towels, bathroom toiletries from shampoo to body lotion. These were extremely good quality btw, smelling really good! And everything was given with a back up, they don't limit you to one little bottle per person. All extras as washing tabs for washing machine, iron, ironing board, adaptors were also there. The kitchen had everything you could wish for. We did not cook much on our vacation but anything could be made with given equipment. Salt, pepper, olive oil were a nice touch. Coffee was tasty and complimentary. There was also a nice selection of drinks to purchase. The best feature of the apartment was surely the roof top terrace. It was a private one, just for us, and we could see the lake and mountains. We ended up having our breakfast there. Every room had a big TV available. Wifi connection was good and fast. We could stream movies from our laptop. We did not meet anyone from the staff personally but online communication was super friendly and fast. The location of the apartment allowed to stop right near the door to unpack our luggage which was really nice as we came by car and had lots of luggage. Most central streets do not have this possibility. All in all, it was a great find.

Location is great. less than 10 mins to the main train station and a bus stop just steps away. Apartment is large with daily cleaning service. It is also nice to have air-con in summer days.

Perfect location, very comfortable and clean

The man at the reception Cedric (i hope i spelled it right), absolute legend, the most welcoming person I have ever met. Everything else is at peak performance, definitely recommend to anyone thinking about trying Capsule.

The location of the hotel, the room was neat and clean and the view of the city from the mini balcony was beautiful. 😀

I wanted to take a moment to express my sincere gratitude for the fantastic experience we had during our stay in your apartment last weekend. From the moment we arrived, we were impressed by the impeccable cleanliness and the meticulous care evident throughout the entire apartment. It truly provided us with a comfortable and enjoyable home away from home. Our weekend was further enhanced by the beauty of your region and the proximity to the Engelberg ski resort. We had an incredible time exploring the area and hitting the slopes. In fact, our enjoyment was so great that upon our return, we promptly made a reservation for another one of your exquisite apartments for the upcoming weekend.

Magic hotel in Luzern! One of my favorite in Switzerland