Hotels in Coloane, Macau

The hotel was excellent as usual. The support staff is amazing. We forgot our phone in the hotel. The staff went through the trouble of finding it and making it back to us.

Delicated service with nice staff. The room is clean and frequently tidy up by housekeeping. Such a pleasant stay:)))

It's super easy to get to, has great amenities, a great place to chill, great views and a comfy room.

Very good hotel I have ever stayed. Amazing staff , cleanliness,attentiveness and very good breakfast. Certainly I will stay here again.

We had an extraordinary experience thanks to Ophelia and Sylvia. Not only were they service-minded, friendly and helpful, they were also very kind to our daughter. We were blessed to receive a room upgrade to the Andaz suite. A super spacious room (68 sqm) with a modern design and thoughful selection of furniture, with living room and a bed that fitted prefectly for a familiy of 3. The room had all options for charging: USB-A, USB-C and wireless charge. Also, the cleaniness was excellent. Please keep it up with the cleaniness! The room had a big wardrobe, and became our daughters little secret castle, with she loved! She also loved the drawing-kit that she received. Suprisingly, the room offered a serveral options of free soft drinks, beer, wine, milk and Andaz special snackbox. We really appreciated it! Overall, the Andaz hotel offers a high quality of service and always had their customers in mind. Bathroom amenities for both adults and children, facial mask and leg mask with was super beneficial after a long walk in Macau, shopping bag, protection for your cellphone for your visit at the swiming pool at Galaxy Grand Resort - without extra charge. Friendly tips: Every evening, the hotel lobby offers relaxing time with free drinks and snacks. Shuttle bus outside the hotel. Make sure to ask the staff about the scheduale.

The location, environment and and the price/performance ratio is very high.

Grand, clean, good selection of retail outlets. Most importantly the staff shows their dedication and commitment to service excellence. Frederic at the Front Office who checked us in, was fantastic - he had a great sense of service-minded attitude; made sure we had a great start to our stay and went beyond our expectations. It was his enthusiasm that made us feel like we were treated like VIP; and he made us believe that all the staff were just as dedicated as him.

Awesome stay super property great location Super courteous staff