Family hotels and homes in Erts

Restaurant food was exceptional!! Good selection of beers and wines. Breakfast was varied and fresh. Hotel was spotless, clean smelling and welcoming. Owners and staff were friendly and professional....Great stay

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

Great breakfast with wines, good selection and clean. Room was big and had a good view. Great staff. Hotel is well located, all is walking distance.

Great hotel, very friendly, supportive staff and incredibly well situated.

Hotel is absolutely amazing we were on a trip and we were very much tired and it was so comforting to arrive to the hotel. The staff are amazing .It’s very cozy. It’s absolutely near all the shops in Andorra and ski. The rooms were big and comfortable . We are pleased to recommend this hotel in Andorra.

That was awesome, can't say no more.

The place was beautiful, and easy to reach,,, and everyone was at a high level in the reception and all the staff working there, especially the person responsible for room service Maria,, the place was close to the center and delicious nearby restaurants

Modern, clean and very well provisioned hotel in excellent central position. Stylish, large bathroom with both bath and shower with double sinks. The staff were incredibly helpful and professional. Fantastic GF selection at breakfast too!

It was cozy, clean and wery beautifull, thanks❤️ 10/10

It is a magical place, where staff were clearly happy to work there and empowered. We felt pampered and looked after. A massive thanks to Toni from the restaurant, for his kind attention and innate sense of hospitality. Fantastic breakfast! Great job to all staff, from reception to cleaners!