Family hotels and homes in Sharm El Sheikh

Mohamed the reception manager was very nice and helpful! All the other staff members were also very kind. The room was spacious and clean, we booked a honeymoon trip and we had an cake an fruit in the room and also a special dinner for to.

Service was absolutely amazing - everyone was very helpful and friendly and went the extra mile. They let us stay at the resort a few more additional hours for free due to the fact our flight was going later.

A beautiful large area with lots of greenery. A great water park. Amazing animators and dancers; we especially liked the singer Anna. We also want to highlight the animator Piero, who was very friendly and a wonderful person. We enjoyed playing tennis as well. The food was delicious and diverse. The cocktails at the bar were also very much to our liking.

Breakfast and dinner were very good and there was a huge selection to choose from. Mind that if you are staying for a whole week though, even this huge selection can feel repetitive as it is mostly the same every day. Fresh juices are simply amazing! I never had lunch at the hotel, so don't know about that part. In fact, I only booked room + breakfast, which gives you the option to stay for lunch / dinner every day and pay separately at check-out OR try other restaurants for example in Sharm El Sheikh. Mind that this resort is in Nabq, about 30 km from Sharm El Sheikh Old Market. Taxi will cost about 8-23 USD depending on where and how you take it, but there are minibuses traveling the distance regularly for a fracture of that price, paid with EGP in cash to the driver. The resort is spacious, clean, has several swimming pools with perfect water temperature. One of them is only for adults and a good place for relaxation. The others are very children-friendly and even have several fun programmes for families. You can also find gym, concert stage, kids' playground, tennis courts, 5 a la carte restaurants, several music shows etc. If you need help, you will feel you are important and they are happy to help. They often remember previous discussions with you, at least during off-season like in my case, when the amount of tourists is obviously less. When I booked, Booking.com offered a free airport pickup which I misunderstood and thought was from the hotel. The hotel accidentally confirmed the free airport pickup and as a result of this misunderstanding they first tried to charge the price of the transfer. After discussing what happened, they were happy to provide the airport transfer for free and even dropped me off to the airport at departure also free of charge.

Liked everything. Starting from the reception, as we were met by the manager Asem (if I spelled the name correctly), he was polite, patient, friendly. The infrastructure is normal, the food is varied, the spa is good, everything in this place is excellent, the service is professional, especially the manager Olga, she has a special high professionalism. I recommend this hotel to anyone who wants a good, quality vacation without problems and just for fun. Thank you hotel management!!

The experience was exceptional the service and value for money is definitely a recommendation. All my respect to all staff for their great service and hospitality, Miss Salwa at the reception made sure my stay was zero issues checking on me on daily basis, I would like to thank her so much for the great service I felt really spoiled. The variety of food and different cuisines is tasty and amazing, the place is lively full of activities for kids and adults. Ideal place for couples, family and even solos for a great gateway. Thank you to everyone in the pool and beach bars and restaurant staff. Respect ✊🏻

This was an amazing resort with a beautiful view and lovely landscaping. Room was modern spacious and with all the amenities. Bed and pillows were super comfy. Restaurants were great 👍 All the staff was very efficient and curtyest. it was a great stay we extremely enjoyed 😉 ❤️

I recently stayed at the Charmillion Hotel Aqua Park from February 8th to 16th, and overall, it was a wonderful experience. The hotel’s facilities, services, and especially the staff made our stay truly special. I would like to take a moment to personally thank and highlight some of the incredible team members who went above and beyond to ensure our comfort and satisfaction. First, a huge thank you to Hussam Ramzy in the restaurant for his exceptional guidance and attentiveness. He took great care to understand our family’s allergies and dietary preferences, ensuring we had a safe and enjoyable dining experience. His kindness and professionalism were truly appreciated. At the reception, Andrew stood out for his proactive and attentive approach. He listened carefully to our requests and ensured all our needs were met promptly. His dedication and cheerful attitude made us feel welcomed and valued throughout our stay. I would also like to extend my gratitude to Mohamad Tharwat and Mahmoud Majdy from the catering service for their excellent service and attention to detail. They consistently delivered top-notch service with a smile, making our dining experiences even more enjoyable. A special thanks to Moustafa Shahin, the luggage porter, for his assistance and warm hospitality. He was always ready to help and made our transitions smooth and hassle-free. Additionally, I’d like to acknowledge Mr. Maher at the reception for his professionalism and support during our stay. His efforts contributed significantly to making our experience seamless and enjoyable. Lastly, a big shoutout to the lifeguards at the aqua park. Their vigilance and friendly demeanor ensured we felt safe and relaxed while enjoying the pool and water activities.

The hotel staff made my trip something Unforgettable, thank you very much, i will come again

There are not enough positive words to explain how much we liked this resort & our stay, but to sum it up, AMAZING!!! Everything single staff member we encountered were brilliant, however, a few mentions for the Posh Club especially, which is where we spent most of our time, thank you to the very helpful & organised Hanna & team, Patricia, Wardy, Moustafa, Paulo & also Pool Hassan loved meeting you all & thank you so much for your friendly yet efficient manners & for looking after us. Sorry to anyone we have missed or forgot your names you were all brilliant! We will be back! Tracey & Brent 5121👍😃