Five-Star Hotels in Durrës

Where do I begin? I have stayed at many hotels in the past, but the service I was provided at the Grand Duka is honestly the best! This hotel ticks every box! Location-wise wise it is so close to everything! The Beach, Nightlife, Bars, & Restaurants were walking distance away (cabs to and from the hotel and bars were relatively cheap as well). The hotel is absolutely beautiful, it's modern, minimalistic, with a neutral tone that flows through the property. Rooms are just as impressive, they were so clean, the bed was comfortable, and the bathroom was great too- so many people asked me where I was staying! The spa & wellness centre was well-kept and very clean! All of the gym equipment worked properly, and they had a variety of machines to choose from. The spa facilities were a great way to relax (I spent a lot of time in there!) The restaurant and bar were great, and the breakfast menu had lots of variety to choose from! The dinner options were well-made and delicious! The bar and bar staff were great, providing great customer service & recommending drinks (my favourite was the Aperol Spritz!) The staff are some of the friendliest and helpful people I have come across when staying at a hotel - they greeted us with a smile every day, they made excursion recommendations for us to make the most of our holiday, and they would always ask if there was anything they could do to help! I would like to give a special shout-out to Anisa, the Marketing Manager; she was amazing, such a lovely lady, and super friendly! We were celebrating my Sister's 23rd birthday, she went over and above to help make sure it was special, assisting with getting special decorations, planning the surprise, and the cake! Honestly, Grand Duka was one of the best hotel experiences I've ever had! If I ever find myself back in Durrës I know exactly where I'll be staying!

Everything especially the staff

Nice hotel where we rented a junior suite (2 adults and 1 teenager). It seems that much of the original charm of the hotel has been preserved. The suite was nice with good closet space, but the bathroom was a bit small, with the shower inside the bathtub. The teenager’s bed was a sofa, which is probably better suited for small children than for a teenager. The pillows were very hard. Small balcony with space for only 2 people. No place to hang wet swimwear. The spa area was very nice, with a lovely indoor heated pool. The gym was small but adequately equipped. Breakfast was okay. Lacking a bit to meet international standards. Large outdoor pool area. The area around the pool needs an upgrade, and the wooden sunbeds need sanding and painting. The bar area also needs a proper upgrade. Very good food in the restaurant, both for lunch and dinner. Good service from the staff. Private beach for the hotel. The sunbeds were a bit worn, but there was good spacing between them. Excellent service from the beach manager, Dino, who was very accommodating. Before staying at the hotel, we rented sunbeds here for almost 14 days, and he was just as service-minded then, even though we weren’t hotel guests. Beach service was excellent. Quick and friendly waiters. There were guards on the beach to ensure that vendors and others didn’t disturb the guests. New rooftop bar with good drinks and a beautiful view. Great service. All in all, a nice hotel with good facilities. Some areas need upgrades, but that doesn’t significantly affect the overall impression. Can definitely recommend the hotel.

The staff at the hotel was very helpful and friendly. The location of the hotel was perfect, only a few meters from the ocean! The breakfast was enormous with a high variation of different dishes. We highly recommend to stay at Palace Hotel & SPA. We will for sure choose this hotel again!

Amazing modern facilities with good food and an amazing private beach where the hotel provided free towel, sunbed and parasol. I can not leave a review without mentioning the staff. The receptionists were very helpful, arranged taxi for us, provided us with both early check in and late check out. Also always smiling and wishing us welcome. We were also lucky enough to get a cream coffee as a welcome drink. The cleaning personell were also very kind, always smiling to us and provided us extra towels when asked with a smile.

Amazing room for a low prices, everything perfectly clean, great for a stay in Durres

We returned to stay again the staff is excellent.

The sea view and just about everything.

Breakfast was very good. Very tasty and a lot of choices

Absolutely loved my stay here. The staff are so friendly, the service was exceptional. I was quite surprised as to how well spoken people are here. The rooms were extremely clean and so was the spa! I absolutely loved the sauna and hammam the amenities were all included. The food was spectacular, I have quite a few allergies and the staff were so accommodating. Even though it’s quite not near the city of dures the reception team were really helpful at explaining how we could get there via public transport or even ordering a taxi. They did a price breakdown and everything. Great service guys thank you!