Five-Star Hotels in Fortuna

Beautiful place, lovely staff, great restaurant and the views are amazing, the area too

Everything was perfect. Calm, relaxing, great service

Everything. Lovely, friendly staff, beautiful accommodation in amazing gardens. A perfect stay (we can't wait to come back).

This is one of the best hotels we stayed. Staff, grounds, property, location are excellent. Very cozy and comfortable. Lot of nature all around. Would highly recommend to any one who is visiting this area.

What makes this hotel so special is the service and surroundings - amazing thermal pool area surrounded by exotic tropical gardens. Nothing is better after a day's hiking, than returning to the hotel in the afternoon and soaking in one or more of the heated jacuzzis or having a drink at the heated main pool bar. The temperature of the pools ranged between 38° to 40° celsius and the water was refilled constantly with fresh water from the thermal springs. The staff were all so friendly and went out of their way to make us feel welcome and cater to our needs. Everyone from housekeeping (bed decorations with rose petals and a towel shaped like an elephant), to pool bar staff (top notch margaritas), front of desk staff (friendly check-in with many personal touches), restaurant staff (coffee replenished efficiently during rush hour) and front gate security entrance guard (jokes and banter as we were welcomed back like old friends after each days outing). These little touches across the board point to excellent management from the top. We had a beautifully decorated room, incredible bathroom with state-of-the-art shower and luxurious natural spa bath products. We booked a couples massage at the Loto spa and both the facilities and masseuses were great! We thoroughly recommend this for a great start to the vacation. The location of the hotel is on the main road so you do get some traffic noise but the convenience of being able to easily drive into La Fortuna and the warmth and efficiency of the staff more than made up for this. Plus our room had amazing views of the volcano and it was quite something to wake up and watch the sunrise from our balcony with the volcano in front of us.

Everything. All the staff were amazing, the room was stunning and the bed comfortable. The restaurants were lovely and food delicious. Being able to see sloths from many parts of the property added to the experience. Special mention to Claudia & Isaac who both helped make our stay really special.

Staff. Rooms. Dining. Babysitting.

The scenery is outstanding. Truly immersed. The staff make you feel like you're the only guest. And even though they are fully booked It is not at all crowded. This truly is the perfect splurge.

Room is spacious, impecable, fully equiped with fridge, tv, Chromecast, wifi, bed lamps and furniture. Comfy beds. The pool is beautiful and has many seatings and also two hamocks around to chill and relax. My family was able to fully relax there.

The facilities and infrastructure of the place