Five-Star Hotels in Marsa Alam City

We had a great stay at Gemma from the moment we arrived, where we got welcomed with an upgrate till we left, where Adel even gave us some lunch packages for our trip back home. (Thank you so much Adel). We also found a fruit basked and fresh flowers in our room. The hotel is not too huge and this is perfect. It has a very nice style and everthing is SUPER clean. Mohamed who cleaned our room was so nice and surprised us every day with something special in our room. We really felt relaxed from the very first moment we arrived. All the staff were SUPER friendly. Sayed who made the best coffee on the Beach Bar, Ashraf who was so kind during our lunch snack. Unfortunately we can not mention all names here. We appreciated the nice sunbeds with the soft topper. (Was on of the reasons why we booked the hotel, when I saw the pictures.) My husband did his advanced diving course in the diving center right in the hotel. This was very convenient. It was also possible to borrow neoprens and other equipment. We can definately recommend this hotel!!!

Breakfast was really amazing, varieties are really good meeting all preferences. Staff was very attentive, polite, and exerting their utmost efforts satisfying all guests.

Friendly staff, excellent reef right on the beach, very clean food

It is one of the best hotels in Egypt. Friendly staff, great location, modern design, great facilities, wonderful beach. We’ve got room upgrade for free, welcome fruits and bar filled with refreshing drinks in both rooms we’ve booked. Our flight landed early in the morning and we’ve received early check in, which was really convenient after long way to Egypt( we’ve spent in total 24 hours to get from home to the hotel). The rooms were really very clean, spacious, very light and with all the necessary facilities. The staff were very friendly and helpful. Just one day in the morning we had to ask for drinks 3 times and waited for them more than 20 minutes. But this incident hasn’t spoiled our vacations. The food in the main restaurant was really delicious. Everything tasted perfectly. Thanks for this to all the cooks. Also drinks we ordered in the bars were of good quality. We visited fish a la carte restaurant -the girl in the reception Mira refused to book one more a la carte restaurant though during our check in we were informed that we may visit two a la carte restaurants. The atmosphere in fish restaurant was really great as well as service. Free transfer to and from the airport was very helpful. The van was clean and comfortable, the driver was pleasant and helpful. We had early check out due to early flight and missed the breakfast. If the hotel organized breakfast to go it would be great but we didn’t get it. Despite some small issues I would definitely come back to this hotel once more. Hope to do it in autumn.

Amazing NEW hotel with friendly and super helpful stuff, high food quality, comfortable big rooms, adorable beach and sea, i recommend it to everyone! # Food: • The main restaurant offers good food, but during my two-week stay, I felt that it lacked variety. • Breakfast (7:00–10:00): There were always two types of salmon, fresh juices, smoothies, omelets, poached eggs, pancakes, waffles, strawberries, and plenty of fruits. • Lunch (12:30–14:30): Always a choice of meat or fish. The pasta with garlic, shrimp, and cream in the main restaurant is highly recommended. • Splash Bar (12:30–16:30): Great pizza, crispy chicken schnitzel, and fresh salads. • Bay View (12:30–16:00): Highly recommend the salmon sandwich and cheesecake. • Dinner (18:30–21:00): Tasty dishes in the main restaurant and both à la cartes. • Tao à la carte: Delicious soups and sushi. • Bay View à la carte: Highly recommend the baked salmon. • Also, great beachfront restaurants at Jaz Riviera and Iberotel. # Staff • Mr. Mohammed Khaled is a heart of this place. Special thanks to him – a highly professional manager who solved my issue within 10 minutes. • Thanks to Abdullah (reception) for the warm welcome and farewell gifts. • Excellent staff: • Alaa (Bay View): Attentive waiter. • Mahmoud Khali (main restaurant): Friendly and polite. • Mahmoud (lobby bar): Quick service, remembers your drink preferences. • Isabelle and Amélie (animation team): they both are friendly and amazing. # Territory • Green, well-maintained, with multiple pools and a large jacuzzi, plenty of sun loungers. • Nice evening walks between Jaz Riviera and Iberotel, but a nearby construction site makes it less pleasant. • On-site: pharmacy, mini-market, souvenirs, ATM (withdrawal fee: $4). • Diving center on the beach. # Rooms • Spacious, modern rooms with soft linens and comfortable pillows. • Glass bottled water, kettle, tea, coffee, paid minibar, iron available on request.

The hotel is very comfortable and it looks modern and new. Highlight for the food, with a lot of variety and quality. The beverages are also good, we really liked the Sky Bar and the cocktails served there were above average. The a la carte restaurant was very good, the staff was very attentive and we had a lot of food. The beach is good even though we would prefer a little more privacy. The wifi worked well and good speed.

The serving stuff were polite and friendly The operating guards at the aqua park were amazing, always smiling and keen for our safety The housekeepers were great Our overall stay was incredibly good

The property is very diverse and people spread nicely so it’s never to crowded in one place. There is an aquapark, several pools (adults-only, relax pools, animated pools), the beautiful beach. Also the greenery is meticulously kept in place.

absolutely stunning, swim up rooms are fantastic the view was amazing! very quiet and relaxing, will definatly be coming backkk