About this property
Serras Andorra is located in the Vall d’Incles region of Andorra with wonderful views of the Grandvalira mountains. The only hotel in Andorra with its own ski slopes reopens its doors, after a renovation process, by Serras Collection, to make it the best 5 * GL in Andorra. The rooms at Serras Andorra are designed with your well-being in mind, our 57 rooms and suites are very spacious and bright. Most rooms have mountain views and have a balcony or terrace. At SERRAS we are truly passionate about gastronomy. Our culinary offer is committed to reinterpretations of traditional Catalan cuisine with a modern and fresh touch. Our gastronomic proposal is an explosion of flavors that are based on quality, seasonal and local products, highly appreciated by both our most demanding local customers and our hotel guests. The hotel is just a 20-minute drive from Pas de La Casa and from Andorra La Vella. The town of Canillo is less than 10 minutes’ drive from the Serras Andorra. In winter months, free transport is provided to Grandvalira Ski Resort, and in summer to the main starting points for hiking trails.
Couples in particular like the location – they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Private Parking
- Spa
- Free Wifi
- Family rooms
- Skiing
- Fitness center
- Restaurant
- Bar
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Eva
United States“It was so beautifully decorated and clean. The room was fantastic and very roomy, perfect for our family (we have a 6 month old)” - Fatemeh
United Arab Emirates“the hotel ambience, great helpful staff and super cosy and spacious rooms and cleanliness was excellent.Location is nice but there is nothing around it. Having a car helped us alot” - Natalia
Spain“We stayed at the Serras second time, and will come back again! We loved everything about this place, felt very comfortable and always had attention from the staff! The food at the restaurant was very delicious and staff friendly! Ski rentals and...” - Edgar
Puerto Rico“The food was very good at Serras and the assistance of the hotel staff was exceptional.” - Inbal
Israel“Super nice and friendly staff. Spa was wonderful and big, have hours for adults only which was great. Breakfast was super tasty. Stunning location with beautiful nature around. King size bed was super comfy and room was nice!” - Maxym United Arab Emirates“Very helpful staff helped us with everything we needed starting from dinner to arranging a hike”
- Dalal
Kuwait“Love the ski to door the children had a great time the school and the instructor was great with kids and so patient with them” - Eline
Singapore“Beautiful in 2023 newly refurbished hotel right at the foot of the beginners ski slopes. The staff and service were EXCEPTIONAL. They made us feel so welcome from the moment we arrived till the moment we left. Nothing was too much. They even...” - Peter
Australia“Our stay at Serras was exceptional . Great team & amazing hospitality both front desk plus in restaurants. Emilce really made us feel welcomed and was very helpful. The food at the restaurant was excellent and well priced. Location for outdoor...” - Hashem United States“The staff are super friendly and the hotel is great. The restaurant in the hotel is first rate. A must try.”
Hotel area info
Restaurants
- Restaurante Bruna
- CuisineMediterranean
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Children under 2 years old can stay for free in the room. All requests are subject to the room category. Meals or extra services required are not included and should be paid at the hotel.
Parking fees are EUR 25 per day, per car. We require advance booking. Please contact the property directly.
During the high season period from December 20, 2025 – January 6, 2026 we require 100% deposit prepayment in advance upon booking. From February 1, 2025 to March 1, 2025, we require 100% deposit prepayment in advance upon booking in order to guarantee the reservation.
The New Years Eve Gala Dinner is mandatory for all guests staying on 31 December, prices are not included in the accommodations. Events team will contact you in order to pre-book.
When booking 7 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Serras Andorra of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
