Get the celebrity treatment with world-class service at Shangri-La Dubai

Centrally located along Sheikh Zayed Road, 10 minutes’ drive from Dubai Mall and Burj Khalifa, this 5-star Asian themed hotel boasts two swimming pools, an extensive health club and spa, free WiFi and eight restaurants and bars. The 302 elegantly appointed guest rooms and suites incorporate geometric design patterns and feature free WiFi, flat-screen TVs, working desks and a fully stocked minibar. The luxury bathrooms feature deep soaking tubs and walk-in showers. Visitors are spoilt for choice when it comes to dining. Shangri-La Hotel, Dubai, offers a range of sophisticated dining options through our eight restaurants and bars to suit all tastes. Experience the signature restaurant of Shangri-La Hotels worldwide, Shang Palace, and enjoy a delightful taste of traditional Cantonese cuisine. Spend an evening at ikandy ultralounge, a relaxed, funky outdoor lounge, with incredible views of the Burj Khalifa which blends poolside bliss with signature cocktails, flavoured shisha and delicious light bites. The state-of-the-art health club features a fully equipped gym of cardiovascular and weight training systems as well as squash and tennis courts. The holistic CHI, The Spa at Shangri-La offers treatments inspired by the art of traditional Chinese medicine, embracing the principles of vitality, fitness and beauty as the keys to achieving inner balance and well-being. Hotel Shangri-La Dubai is a 5-minute walk from Financial Centre Metro Station, and less than a 5-minute drive from Jumeirah Beach Park. Dubai International Airport is 5 minutes away by car.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

  • Top location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Sue
    Australia Australia
    Staff were v helpful Enjoyed the breakfast Amir or Ahmed (sorry) was particularly helpful & friendly
  • Sarwar
    United Kingdom United Kingdom
    I had a wonderful stay at the Shangri-La in Dubai! From the moment I checked in, the staff were incredibly friendly and welcoming. A special mention to Kunga, a very friendly lady who went out of her way to offer me a smoking room, which I truly...
  • Jahedur
    United Kingdom United Kingdom
    Staff were fantastic, room was spacious and great gym and pool. Also a wide range of choice for breakfast.
  • Wright
    United Kingdom United Kingdom
    The staff were superb. Keith in the horizon club is exceptional truly superb
  • Ahmed
    Bahrain Bahrain
    Staff is very helpful. Specially reception staff Mr. Akbar. Thank you Akbar for everything.
  • Colin
    United Kingdom United Kingdom
    Close to DIFC, had great staff with a great culture of wiling to help. Joined the Horizon lounge which was great, the staff were very attentive to all your needs for breakfast, afternoon tea and happy hour. Thought Karim was incredible gentleman...
  • Jason
    Singapore Singapore
    Horizon Club Lounge was great! Staff were amazing! Very attention to detail.
  • Olivia
    United Kingdom United Kingdom
    We have stayed at the Shangri-La two times previously and it did not disappoint this time around- we’ve also stayed at the palm and must prefer this area. The hotel is so clean and the staff work so hard. Special thank you to Andrew at the ikandy...
  • Faraj
    Syria Syria
    The amazing hospitality started with the doorman who made us feel very welcome. Special thanks to the front office supervisor, Mohammed Seoudi, who was professional, respectful, and thoughtful. He even arranged a lovely cake for us to celebrate...
  • Yoshihiko
    Japan Japan
    Location is excellent wherever go to main turistic venues by car & metro Cozy room Excellent food at breakfast Staffs are educated

Hotel surroundings

Restaurants

3 restaurants on site
  • Dunes Cafe
    • Cuisine
      International
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Shang Palace
    • Cuisine
      Cantonese • Chinese
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Hoi An
    • Cuisine
      Vietnamese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

House rules

Shangri-La Dubai takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 500 is required on arrival. That's about US$136. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that we accept all major credit cards at the hotel. For all bookings that require advance payment, a secure link will be sent by the hotel reservations team for credit or debit card payments. Payment is required to be made at the time of booking. Bookings may be cancelled in case of non-payments.

For all flexible and semi-flexible bookings that do not require an advance deposit, a secure link will be sent by the hotel reservations team for credit card validation or credit card given will be manually pre-authorized for the value of the first night’s stay. Validation is required to be made 14 days prior to arrival date. In the event of cancellations or no show, the card will be charged based on the cancellation policy mentioned in your booking.

Visa, MasterCard and AMEX payments are accepted through the secure link for payments and validations.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Dubai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of AED 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 899722