Mercure Melbourne Caroline Springs
- Swimming pool
- Washing machine
- WiFi available in all areas
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
About this property
Overlooking Lake Caroline, Mercure Melbourne Caroline Springs offers rooms with a private balcony and flat-screen TV, just 25 minutes' drive from Melbourne International Airport. Guests enjoy a swimming pool, a hot tub and a fitness centre. All air-conditioned rooms include a work desk, minibar and tea and coffee making facilities. All guests receive free covered parking. You can have a meal at the cafe or bistro which features a terrace offering lake views. The Sports Bar serves a range of local and international beer and offers pool tables and flat-screen TVs. Function and event spaces are also available. Mercure Melbourne Caroline Springs is 30 minutes’ drive from central Melbourne, 10 km from Sunshine Hospital and a short drive from the Keilor, Sunshine, Truganina and Derrimut industrial and business parks.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Non-smoking rooms
- Spa and wellness centre
- Fitness centre
- Facilities for disabled guests
- Room service
- WiFi available in all areas
- Tea/coffee maker in all rooms
- Bar

Guest reviews
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Guests who stayed here loved
- Jane
Australia
“Excellent outside surroundings children park pond outside the dining area large room upstairs area next-door to the spa pools so much to see Shopping Centres directly across from hotel all stores within the shopping centre Breakfast great menu...” - Ingrid
Australia
“Thoroughly enjoyed our stay. The staff were fantastic especially Fiona, who went out of her way to help & such a lovely person to deal with.” - Lynnora
Australia
“Friendly staff, clean and comfortable. Great location across the road from shopping centre. Lovely lakeside view.” - Michelle
Australia
“Spacious room Good facilities Close to shopping centre” - Erika
Philippines
“The staff, Abram, was very accommodating, hospitable, respectful & has excellent customer service skills.” - Gold
United Kingdom
“The food the room ( so spacious)the bed was so co.fortable” - Mark
Australia
“Clean, comfortable room with a lovely view of the lake.” - Amrit
Australia
“Tv should be upgrade. I can’t watch YouTube or Netflix.” - Cherie
Australia
“The staff are lovely. Always a greeting with a smile and an easy quick check in” - David
Australia
“In a lovely new-ish suburb outside of Melbourne with good train links to the city. Situated on a large lake offering excellent views and walking option. Close to large shopping centre but far enough away to be very peaceful. Room was large and...”
Hotel surroundings
Restaurants
- Westwaters Cafe
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Modern
- Westwaters a la carte Bistro
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine print
Please note, there is a 1.0% credit card surcharge when using a credit card.
Please note that Mercure Melbourne Caroline Springs requires an AUD 250 credit card pre-authorisation upon check in to cover any incidental charges.
Cash or debit cards are not acceptable forms of payment.
You must show a valid credit card and photo ID upon check in.
This credit card must be in the same name as the guest's name on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.