About this property

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodation with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theatre Newcastle is a 12-minute drive away.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
2 single beds
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Kelli
    Australia Australia
    The restaurant on site was very good. Easy location and parking
  • Rere
    Australia Australia
    The receptionist April was exceptional and very welcoming and grateful for the staff for allowing us to have dinner in the restaurant as we didn’t have reservations the food was delicious thank you
  • Prawit
    Australia Australia
    Great location close to by to shopping and sights. Clean and roomy.
  • Nicole
    Australia Australia
    The bed was not incredibly comfortable but the room overall was clean and the shower had great pressure and was a great temperature. We would stay again. We did not know about the breakfast.
  • Jodie
    Australia Australia
    The whole room was a great size and the facilities were great
  • Margaret
    Australia Australia
    Could not fold on anything, the staff was great and understanding. I would recommend anyone to stay there.
  • Nelson
    Australia Australia
    The shower was amazing bed and pillows were comfortable had a great night sleep the breakfast is good value for money the ac is the best ive ever had in a hotel room
  • Kara
    Australia Australia
    Comfortable bed, great room temperature control and very reasonable bath amenities.
  • Kini
    Australia Australia
    I stayed here before and once again it was a great experience. The staff were really welcoming and helpful. The food was delicious, parking was easy to find, and the room was clean. Definitely a family favorite now.
  • Krystel
    Australia Australia
    The location was perfect for everything we wanted to do

Hotel surroundings

Restaurants

1 restaurant on site
  • Madison Kitchen + Bar
    • Open for
      Breakfast • Dinner • High tea
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Mercure Charlestown takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about US$0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 30 per child, per night
Cot upon request
AUD 15 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.