About this property
Cool Palms Motel is a 5-minute drive from Caneland Central shopping centre and a 6-minute drive from Mackay city centre. It is an 11-minute drive from Mackay Airport. All rooms are on the ground floor and have a private bathroom, flat-screen TV, air-conditioning and a dining table. You can park your car in one of the free parking spaces provided. Guests can relax in the fully fenced outdoor pool and barbeque area. Cool Palms Motel offers an after hours check in service and free WiFi.
Couples particularly like the location — they rated it 8.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Room service
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Breakfast
Guest reviews
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Guests who stayed here loved
Jocelyn
New Zealand“Covered car parks a bonus for keeping car cool. Quiet and comfortable motel. On.msin road onto city for easy access. Outdoor chairs comfy and can be indoors”- Greg
Australia“I stay at Cool Palms when I go to Mackay and it's close to everything I need, the place is clean and comfortable and the staff are always friendly and helpful. I highly recommend staying there” - Connor Australia“"I recently stayed at Cool Palms Motel and had a wonderful experience! The motel's location is perfect for exploring Mackay, with easy access to Caneland Central Shopping Centre and other local attractions. The rooms are spacious and...”
Sharon Australia“Ben and his wife are always so accommodating and friendly..we stay here regularly and are always looked after. The rooms are clean and spacious. Great value for money and close to the CBD.”- Russell Australia“Did not have breakfast due to early business appointments.All in all my nights stay met my expectations based on friends experiences with this motel.Will be back when travelling to Mackay.”
- Corrie Australia“Staff remembered me from a couple days prior so check in was a breeze”
- Red Australia“One hotplate did not work(electric 2-plate), so they gave me a new one! How awesome! Super friendly staff that left you alone. Good size room and kitchenette. Aircon straight over the super comfy bed. Lovely. Good firm mattress in number 14. Good...”
- Amy Australia“The room was very clean and comfortable noise was very good”
- Henry Australia“Very welcoming on arrival. Rooms were clean, spacious. Free WiFi was very handy. All round was very pleased with my stay.”
- Isaac New Zealand“Awesome staff and great friendly atmosphere. Close to the centre and only a walk away from activities and food.”
Property surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.
There are no cots available at this property.
All extra beds are subject to availability.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cool Palms Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
