Hotel registration and check in is available only to guests who are not prohibited from entering the Crown Perth, Crown Melbourne or Crown Sydney properties, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in. A copy of your identification will be recorded by Crown. All guests must sign the property's Terms of Stay.

Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $500 is required upon check-in as security for any incidental costs, including damage to the room. Purchases made throughout your stay must be paid for at the time of ordering. If staying in a standard room type, a credit card imprint is required as security for any incidental costs, including damage associated with the room. If staying in a premium room type, an additional credit card pre-authorisation is required as security for any incidental costs, including

damage associated with the room. The pre-authorisation amount varies depending on the room type. For further information, please refer to the Check-In Policy available at www.crownhotels.com.au/crown-towers-perth/check-in, https://www.crownhotels.com.au/crown-metropol-perth/checkin-policy, or https://www.crownhotels.com.au/crown-promenade-perth/checkin-policy. Please note, a service fee of 1.15% applies to all credit card transactions. Alternatively, payments can be made up to ten business days prior to arrival via cheque or bank deposit.

For further information, please contact the property in advance, using the contact details found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.