About this property

BIG4 Crystal Brook Tourist Park is set in beautiful parklands full of wildlife, less than 25 kilometres from the Melbourne CBD. It features a swimming pool and BBQ facilities. All air-conditioned villas come with a balcony, kitchen and large living areas. A TV and DVD player are provided for guest entertainment. Wireless internet access is available. Facilities at Crystal Brook include boat storage and laundry services. For those who wish to explore the area, there are a number of bicycle paths nearby. BIG4 Crystal Brook Tourist Park is about 35 minutes’ drive from many Yarra Valley wineries and the Dandenong Ranges. Regular public transport is available at the park gate.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

  • Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1
1 large double bed
Bedroom 2
2 bunk beds
2 bunk beds
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 single bed
Bedroom 1
1 large double bed
Bedroom 2
2 bunk beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Julie
    Australia Australia
    Big place big bathroom kitchen had everything we needed towels and toiletries and toilet paper supplied friendly staff great to chat to very helpful loved electric blankets
  • Julie
    Australia Australia
    Very family friendly very good amenities and leeanne in office was friendly and helpful but the animals and beautiful birds that are human friendly and a great place and huge area for family gatherings
  • Julie
    Australia Australia
    It was close to amenities and the staff were lovely and very helpful and family had an absolute ball with all the catch ups around the community bbq area kids just loved all the animals and the bird feeding Leeanne in the front office was just...
  • Justine
    Australia Australia
    Natural surroundings, easy check in, great communication, everything you need
  • Lili
    Australia Australia
    Great location in the woods but next to busy areas like the pines and doncaster. Right next to the bike trail connected to Main Yarra trail. Cabin was spotless clean. Heater has been turned on for us when we arrived! Separate bed lamps on both...
  • Rani
    Australia Australia
    Gorgeous location and friendly staff. Cabin was clean and comfy, they has even turned the heater on for us before we arrived. Loved the bird feeders, and so did my 5 year old.
  • Jye
    Australia Australia
    Super friendly staff who made our stay very pleasant. We had one small issue with our cabin which was fixed straight away. Cabins had everything we needed for our short stay and were tidy.
  • Mcmanus
    Australia Australia
    My daughter loved the bird feeding in the morning 🌞 🌞 🌞
  • Bec
    Australia Australia
    the location is absolutely gorgeous, you would never know you were in Melbourne, waking up to the bird chirping and the little bunnies hopping around was beautiful 😍. Easy to get to. still close to shops. very quiet and peaceful, and the staff...
  • Malia
    Australia Australia
    Location was great close to shops but also quiet and private We booked 2 cabins which accommodated 10 of us Value for money yes 🙌 for families The pool was our favourite the kids swam every day Hosts were so kind and accommodating to us...

Property surroundings

House rules

BIG4 Crystal Brook Tourist Park takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$66. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.

The fine print

Need-to-know information for guests at this property

Please note that there is a 1% charge when you pay with a (Visa, Mastercard, American Express etc) credit card and eftpos.

Please inform BIG4 Crystal Brook Tourist Park in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.