About this property

Boasting a restaurant, a bar and a gaming lounge, Rydges Mackay Suites is located in the Mackay Central Business District. Guests can enjoy the lovely indoor swimming pool, work-out in the fitness centre or relax on their private balcony. Free WiFi is offered in the rooms and public areas. Rydges Mackay Suites is just 5 minutes’ drive from Bluewater Lagoon, Caneland Central shopping centre and Mackay Harbour. Mackay Airport is 10 minutes’ drive away. Free guest parking is possible on site, however it is limited, subject to availability on arrival and it cannot be pre-booked. Each fully-serviced air-conditioned suite features an en suite bathroom equipped with a shower over the bath and complimentary amenities.There is also a flat-screen TV, work desk and minibar. The One-Bedroom Suites include 2 flat-screen TVs, a separate lounge area, work desk, kitchen with mini bar, laundry facilities and a balcony with city views. Moss On Wood Restaurant is available for guests to dine at. Open for breakfast, lunch and dinner.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Rydges
Hotel chain/brand
Rydges

Property highlights

    • Top location: Highly rated by recent guests (9.1)

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 single beds
and
1 extra-large double bed
Bedroom
2 single beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Erika
    Australia Australia
    Excellent location, staff were very friendly and helpful!
  • Rebecca
    Australia Australia
    Great location and room size. Staff were very helpful
  • Chris
    Australia Australia
    Have been there before and like the location and the size of the rooms
  • Natasha
    Australia Australia
    The room was big and having the bedroom closed in was a bonus. All the staff were friendly and room service was affordable.
  • Peter
    Australia Australia
    Staff very helpful. Polite. Clean. Washing machine, dryer, dishwasher. Fantastic.
  • Jeanine
    Australia Australia
    Well located in a central position. The Hotel was well presented and clean. The suites were quite spacious and beds very comfortable. The staff were excellent.
  • Janet
    Australia Australia
    Thankful of an upgrade to our room which was lovely. Rydges doing a bit of renovation and our room had touches of new paint. Carpet worn in areas especially those areas that once were concealed by tv unit etc. Bed comfortable & tvs in both the...
  • Alexis
    Australia Australia
    Location, Room & peace and quiet were all superb
  • Shontay
    Australia Australia
    The room was lovely - the lovely staff were kind enough to give us a room upgrade so it was fantastic! Much more space, everything you need, comfy bed etc.
  • Katrina
    Australia Australia
    Late check in and check out was so helpful for us! They made the sofa bed so the room was ready to accomodate 3 adults.

Hotel surroundings

Restaurants

1 restaurant on site
  • Moss On Wood
    • Cuisine
      Australian

House rules

Rydges Mackay Suites takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Extra bed upon request
AUD 35 per child, per night
Cot upon request
Free
1+ years
Extra bed upon request
AUD 35 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please note that there is a 1.50% charge when you pay with a credit card.

Free guest parking is possible on-site. Parking is limited, subject to availability on arrival and cannot be pre-booked.

Please note the following when booking a One-Bedroom Suite or a Deluxe Spa Suite:

The 2 person rate is based on guests using the king-sized bed only. If 1 guest wants to use the sofa bed, an additional charge will apply. When booking for 3 or 4 guests, these guests will be accommodated on the sofa bed and use of the sofa bed is included in the price.

Please advise the property of the number of guests staying in each room and whether the sofa bed will be used. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

You must show a valid photo ID upon check in.

Please note that this property requires a refundable AUD 100 security bond upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Rydges Mackay Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

This property may host on-site functions and some rooms may be affected by noise.

This property will not accommodate hen, stag or similar parties.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.