You might be eligible for a Genius discount at Oaks Mackay Rivermarque Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Offering a swimming pool and an outdoor spa, Oaks Mackay Rivermarque Hotel is a 13-minute drive from Mackay Airport. All accommodation options offer modern furnishings and a flat-screen TV. Guests enjoy an on-site restaurant, a cafe, shared BBQ facilities, and free on-site parking. Oaks Mackay Rivermarque Hotel is just a 4-minute walk from the popular Blue Water Lagoon. It is an 8-minute walk from Artspace Mackay and a 9-minute walk from Jubilee Park. All rooms are air-conditioned and offer tea and coffee making facilities. They feature a sofa and a DVD player. Some also feature a balcony with views of the Pioneer River.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

  • Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Madeleine
    Australia Australia
    The staff were all lovely and helped with late check out. Breakfast in the restaurant was a big bonus. The room was a lot bigger than I thought it would be.
  • Erin
    Australia Australia
    Beautiful large comfortable bed, very clean and tidy
  • Christina
    Australia Australia
    We stayed in the 2 bedroom apartment. Immaculate! Great location if you don’t have a car. Beautiful cafe/restaurant downstairs is very handy. Pool area clean and modern. Artspace and shopping centre were all within a short walking distance.
  • Milner
    Australia Australia
    Room with a view was nice, staff were very helpful. Safe off the road parking was good.
  • Lisa
    Australia Australia
    We booked the 2 bedroom apartment. Fantastic sofa and living room area! Super comfortable beds. Fabulous kitchen! Great location not far from Sugarland (walking distance). Soft towels. Friendly and discreet staff. Lovely restaurant downstairs....
  • Robyn
    Australia Australia
    Breakfast not available on public holiday and closed Monday. When open good breakfast available
  • Samantha
    Australia Australia
    We liked that it was walking distance to everything
  • Jane
    Australia Australia
    I had a two night stay here for work. Room was spotless, staff were lovely. Very comfy bed! No complaints. I'd stay there again.
  • Tina
    Australia Australia
    location suited our needs. Staff were accommodating and friendly.
  • Jill
    Australia Australia
    Everything, including the friendly staff, the view, the location, and great to have 2 bathrooms in a 2 bedroom apartment.

Host Information

Company review score: 8.9Based on 166,231 reviews from 69 properties
69 managed properties

Property information

Located on central River Street and fronting the iconic Pioneer River, the 4.5 star property spans eight levels and offers the choice of 138 stylishly appointed hotel rooms, studios and one and two bedroom apartments – some with dual key facilities, perfect for families and groups.

Language spoken

English

Property surroundings

Restaurants

1 restaurant on site
  • Marque Bar & Grill
    • Cuisine
      Australian • Grill/BBQ
    • Ambiance
      Modern

House rules

Oaks Mackay Rivermarque Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 22:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about US$0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
AUD 59 per child, per night
Cot upon request
AUD 20 per child, per night
2+ years
Extra bed upon request
AUD 59 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubEftposUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 21:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that there is a non-refundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Cash is not an acceptable form of bond when staying with Oaks Rivermarque and a valid credit card must be presented upon arrival. For further information, please contact the property directly, using the contact details found on the booking confirmation.

Please note that guests receive free internet access for 30 minutes per day, per room.

Please note that the car-park height clearance is 2.1 metres.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the restaurant is also open on weekends during this hour.

Saturday 7:30am-10:00am (breakfast) and 5:00pm-8:00pm (dinner), Sunday 7:30am-10:00am (breakfast).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Mackay Rivermarque Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.