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About this property

Offering a swimming pool and an outdoor spa, Oaks Mackay Rivermarque Hotel is a 13-minute drive from Mackay Airport. All accommodations options offer modern furnishings and a flat-screen TV. Guests enjoy an on-site restaurant, a cafe, shared BBQ facilities, and free on-site parking. Oaks Mackay Rivermarque Hotel is just a 4-minute walk from the popular Blue Water Lagoon. It is an 8-minute walk from Artspace Mackay and a 9-minute walk from Jubilee Park. All rooms are air-conditioned and offer tea and coffee making facilities. They feature a sofa and a DVD player. Some also feature a balcony with views of the Pioneer River.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

  • Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
or
2 twin beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kerri
    Australia Australia
    The room was clean and in a good location with secure parking.
  • Taylah
    Australia Australia
    It’s the second time staying at this property and this time was even better. I like the location of it and the facilities in the room and in the building
  • Angus
    Australia Australia
    The room was clean and tidy. The view from the room was of the river. Great!! Location was in walking distance to Cane shopping centre and to Blue Water Quay. The bed was comfy and the bathroom very clean. The restaurant was fantastic. The food...
  • Megan
    Australia Australia
    partner was very comfortable in the bed. light blocking curtains were great. location excellent. appreciated the included parking.
  • K
    Australia Australia
    Rooms and beds are lovely, clean and comfortable. As was the bathroom.
  • Jayson
    Australia Australia
    it in a great location walking distance to canelands shopping centre and restaurants around the place. bed is comfortable have stayed there before will stay there again
  • Jade
    Australia Australia
    Lovely room. Comfy bed. Great location and good food
  • Madeleine
    Australia Australia
    The staff were all lovely and helped with late check out. Breakfast in the restaurant was a big bonus. The room was a lot bigger than I thought it would be.
  • Erin
    Australia Australia
    Beautiful large comfortable bed, very clean and tidy
  • Christina
    Australia Australia
    We stayed in the 2 bedroom apartment. Immaculate! Great location if you don’t have a car. Beautiful cafe/restaurant downstairs is very handy. Pool area clean and modern. Artspace and shopping centre were all within a short walking distance.

Host Info

Company review score: 8.9Based on 165,968 reviews from 69 properties
69 managed properties

Property info

Located on central River Street and fronting the iconic Pioneer River, the 4.5 star property spans eight levels and offers the choice of 138 stylishly appointed hotel rooms, studios and one and two bedroom apartments – some with dual key facilities, perfect for families and groups.

Language Spoken

English

Area info

Restaurants

1 Restaurant On Site
  • Marque Bar & Grill
    • Cuisine
      Australian • Grill/BBQ
    • Ambience
      Modern

House rules

Oaks Mackay Rivermarque Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about $0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
AUD 59 per child, per night
Crib upon request
AUD 20 per child, per night
2+ years
Extra bed upon request
AUD 59 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubEftposUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Cash is not an acceptable form of bond when staying with Oaks Rivermarque and a valid credit card must be presented upon arrival. For further information, please contact the property directly, using the contact details found on the booking confirmation.

Please note that guests receive free internet access for 30 minutes per day, per room.

Please note that the car-park height clearance is 6.9 feet.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the restaurant is also open on weekends during this hour.

Saturday 7:30am-10:00am (breakfast) and 5:00pm-8:00pm (dinner), Sunday 7:30am-10:00am (breakfast).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Mackay Rivermarque Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.