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About this property

Mermaid Waters is conveniently situated in a secluded location, just 1 km from the beachfront and close to Jupiters Casino and the Gold Coast Convention and Exhibition Centre. Free WiFi is provided. The Nightelier Mermaid Waters has been partially refurbished. The hotel has an elegance and grandeur that extends to the rooms which have been refurbished to a high standard. Many overlook either the sparkling pool or the lush tropical garden. There is a communal coin-operated guest laundry. Multi-functional rooms cater fully for all business and social occasions, each of three rooms accommodating a capacity of more than 200 people. Free, secure car parking is also available. After sightseeing or when taking a break from work, enjoy the tasty international flavours of food served at the Mermaid Waters restaurant, or sip a cocktail in impressive surroundings. Breakfast is available every day of the week in the restaurant.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Brogan
    Australia Australia
    Comfortable and clean and loved the fact buffet breakfast was included :)
  • Libby
    Australia Australia
    Everyone was so friendly. The breakfast buffet was lit.
  • Diana
    Australia Australia
    The Buffet breakfast was included in the price which had a great variety of food
  • Shona
    Australia Australia
    It had everything in the one location. Well worth the price. Great service. We enjoyed it so much we have rebooked.
  • John
    Australia Australia
    Check-in staff member was very friendly and gave a clear explanation about the facility. I was happy to see that secure parking was provided. the room was meticulously clean, looking to have been recently renovated, bedding was comfortable and the...
  • Sally
    Australia Australia
    Clean affordable and great staff and convenient location
  • Terry
    Australia Australia
    Large rooms, clean, tidy and all the amenities. Included breakfast an added bonus. Location was perfect. On site parking was great.
  • Rosemary
    Australia Australia
    Easy to access; room a good size; comfortable bed; liked the water in the room; enjoyed the fact that a good restaurant was attached to the accommodation; good breakfast.
  • Kim
    Australia Australia
    Perfect for our last night, not far from Broadbeach. Free drink voucher each, breakfast was great before a long drive. Comfy beds and pillows.
  • Sue
    Australia Australia
    Big rooms, seems booking and check out, comfortable bed and clean room room, and bonus of buffet breakfast and welcome drinks. Location is also excellent.

Hotel surroundings

Restaurants

1 restaurant on site
  • Lonestar Tavern
    • Cuisine
      Australian
    • Open for
      Breakfast
    • Dietary options
      Vegetarian • Gluten-free

House rules

Nightelier Mermaid Waters takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$131. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests must be over 18 years of age or accompanied by an adult.

You must show a valid photo ID upon check in.

Please note during the period of September to Early December 2024, the pub / restaurant at this hotel is under renovation, works are between 11am and 7pm daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.