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Get the celebrity treatment with world-class service at Quay West Suites Melbourne
Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra River. Melbourne’s Southbank Promenade and tram station are 200 metres away.
Quay West Suites Melbourne provides suites that include fully equipped kitchens or kitchenettes, dining areas, and a furnished balcony.
Guests can enjoy using the 15-metre indoor lap pool, spa, sauna, and fitness center.
Meals and drinks are served indoors or outdoors on a spacious terrace at the hotel’s Jarrah Restaurant & Bar. The menu features seasonal specialities such as fresh local seafood, light pasta, simple grills and steaks.
Quay West Suites is a short walk from the Melbourne Arts Precinct, Eureka Skydeck, Melbourne Aquarium, Federation Square, and Victorian Arts Centre. Flinders Street Railway Station is a convenient 10-minute walk from the property.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Situated in the real heart of Melbourne, this hotel has an excellent location score of 9.7
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, American, Buffet
Private parking at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
All available rooms
Limited supply in Melbourne for your dates:
2 five-star hotels like this are already unavailable on our site
Sustainability
This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Guest reviews
Categories:
Staff
9.6
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.6
Location
9.7
Free WiFi
7.9
High score for Melbourne
Select topics to read reviews:
Guests who stayed here loved
J
James
Australia
“The front desk staff were exceptional, always welcoming, friendly and helpful. The location was very close to the tram lines and to tourist attractions.”
Margarita
Australia
“Spacious apartment with small Kitchenette.
Loved the pool. King size bed very comfortable.
Good location - right on Southbank and walking distance to Crown and surrounding areas.
Good room service options. Welcoming and polite staff.”
A
Ashleigh
Australia
“Not the biggest selection but was good and coffee excellent”
Natalie
Australia
“Everything! The hotel staff were so friendly upon checkin, the amenities including the pool, jacuzzi and sauna, breakfast and location.”
Fiona
Australia
“Staff were wonderful Friendly & very helpful We arrived early & they tired their best to get us a room
When we wanted to change rooms to a two bed room they were very accommodating Get location could walk
to most places & very close to public...”
Rachel
Australia
“Friendly staff, upgrade to higher level, spacious rooms, lovely toiletries, great location, huge balcony, awesome city view”
K
Karen
Australia
“Service was exceptional 👌 the breakfast bar was more than expected had a huge range on offer.. Rooms were serviced regularly and the pool and spa had a great time availability to fit in with our day .”
Sarah
Australia
“checked in by a very pleasant and helpful person. Room was exceptionally tidy and well presented.
View was amazing, and loved the balcony.”
J
Jan
Australia
“Loved the location, the spacious one bedroom apartment and the view.”
I
Ingrid
Australia
“Lovely plush room, great staff at checkin, breakfast was ok but coffee awful nevertheless it was convenient to Hamer Hall.”
Hotel surroundings
Restaurants
1 restaurant on site
Jarrah Bar & Terrace
Cuisine
Australian
Open for
Breakfast • Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Gluten-free
House rules
Quay West Suites Melbourne takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about US$65. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
BankcardCash is not accepted
The fine print
Need-to-know information for guests at this property
Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Quay West Suites Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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Ecotourism Australia Sustainable Tourism Certification
Australia“The front desk staff were exceptional, always welcoming, friendly and helpful. The location was very close to the tram lines and to tourist attractions.”
Natalie
