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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: The Metropolitan Hotel in Mackay offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, refrigerator, work desk, microwave, shower, TV, electric kettle, wardrobe, and toaster. Dining and Leisure: Guests can enjoy Australian cuisine at the on-site restaurant, which serves lunch and dinner with vegetarian and vegan options. The bar provides a relaxing atmosphere for evening drinks. Free WiFi is available throughout the property. Convenient Location: Located 3 km from Mackay Airport and less than 1 km from Mackay Entertainment & Convention Centre, the hotel is close to Town Beach (3 km), BB Print Stadium Mackay (3 km), Mackay Marina (7 km), and Port of Mackay (7 km). Free on-site private parking is provided. Guest Satisfaction: Highly rated for room cleanliness, family rooms, and attentive staff, the hotel ensures a pleasant stay for all visitors.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 large double bed
1 single bed
and
1 sofa bed
and
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Ken
    Australia Australia
    Great food in the pub downstairs. No noise in the room from the bar below
  • James
    Australia Australia
    Great comfortable and clean space. Perfectly located. Friendly and helpful staff. Certainly recommend this place.
  • Michele
    Australia Australia
    Convenient location, nice staff, good price, clean room. The food downstairs was pretty good. Also, I couldn't hear a thing from the pub downstairs.
  • Michael
    Australia Australia
    The room was spacious was like staying at home, beds were comfy and had all amenities
  • Tintinara
    Australia Australia
    I liked the fact you could check in after hours at the TAB.
  • Julie
    Australia Australia
    The room was huuuge, and great value for money. It was also freshly refurbished with a kitchenette with everything you need
  • Dylan
    Australia Australia
    Staff were awesome and checking in and out was a breeze. Rooms were actually very quiet, clean and well maintained
  • Helen
    Australia Australia
    Was adequate for a one night stay passing through. Nicely renovated ensuite.
  • Fineshia
    Australia Australia
    Great location, quiet and clean rooms, perfect for an overnight stay for a single person.
  • Caroline
    Australia Australia
    Clean room with separate lounge room with large well equiped kitchen

Hotel surroundings

Restaurants

1 restaurant on site
  • Bistro
    • Cuisine
      Australian
    • Open for
      Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan

House rules

The Metropolitan Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardEftposCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Metropolitan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.