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About this property
Comfortable Accommodations: The Metropolitan Hotel in Mackay offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, refrigerator, work desk, microwave, shower, TV, electric kettle, wardrobe, and toaster. Dining and Leisure: Guests can enjoy Australian cuisine at the on-site restaurant, which serves lunch and dinner with vegetarian and vegan options. The bar provides a relaxing atmosphere for evening drinks. Free WiFi is available throughout the property. Convenient Location: Located 3 km from Mackay Airport and less than 1 km from Mackay Entertainment & Convention Centre, the hotel is close to Town Beach (3 km), BB Print Stadium Mackay (3 km), Mackay Marina (7 km), and Port of Mackay (7 km). Free on-site private parking is provided. Guest Satisfaction: Highly rated for room cleanliness, family rooms, and attentive staff, the hotel ensures a pleasant stay for all visitors.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Free WiFi
- Restaurant
- Family rooms
- Room service
- Non-smoking rooms
- Tea/coffee maker in all rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Ken
Australia
“Great food in the pub downstairs. No noise in the room from the bar below” - James
Australia
“Great comfortable and clean space. Perfectly located. Friendly and helpful staff. Certainly recommend this place.” - Michele
Australia
“Convenient location, nice staff, good price, clean room. The food downstairs was pretty good. Also, I couldn't hear a thing from the pub downstairs.” - Michael
Australia
“The room was spacious was like staying at home, beds were comfy and had all amenities” - Tintinara
Australia
“I liked the fact you could check in after hours at the TAB.” - Julie
Australia
“The room was huuuge, and great value for money. It was also freshly refurbished with a kitchenette with everything you need” - Dylan
Australia
“Staff were awesome and checking in and out was a breeze. Rooms were actually very quiet, clean and well maintained” - Helen
Australia
“Was adequate for a one night stay passing through. Nicely renovated ensuite.” - Fineshia
Australia
“Great location, quiet and clean rooms, perfect for an overnight stay for a single person.” - Caroline
Australia
“Clean room with separate lounge room with large well equiped kitchen”
Hotel surroundings
Restaurants
- Bistro
- CuisineAustralian
- Open forLunch • Dinner
- Dietary optionsVegetarian • Vegan
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Metropolitan Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.