About this property

Balneo Complex & Spa Aquatonik is located in Velingrad, the spa capital of the Balkans. Located near Kleptuza Lake, it offers free usage of the spa's aquatonic mineral water pool, sauna, ice room and steam baths. Fitted with free Wi-Fi, the modern air-conditioned rooms all come with a TV, sofa bed and minibar. Bathrooms are equipped with a bathtub. The wellness centre also includes a Dr. Kneipp path and fitness centre. There is also a centre for physical and rehabilitation medicine. Guests can also take part in train adventures, horse riding, or forest trekking excursions. Several restaurants and bars are available on-site for guests' dining pleasure.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.6)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 double bed
and
1 sofa bed
1 double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Oleksandr
    Ukraine Ukraine
    Everything was excellent. The staff patiently answered our questions, even though we don't know the local language very well. It was my son's birthday, and the hotel gave us a surprise gift, which was unexpected and touching. The hotel didn't seem...
  • Panagiotis
    Greece Greece
    The hotel has many facillities in the pools and this is the reason for my choise.
  • Iva
    Bulgaria Bulgaria
    The staff was very helpful. The food in the restaurant was delicious. The room was very clean.
  • Joanne
    Cyprus Cyprus
    The hotel was easy to find and the reception staff were welcoming and helpful. Reception decor was also warm and welcoming. The spa center was excellent with very nice staff.
  • Daniel
    Bulgaria Bulgaria
    The SPA is really good. Rooms are comfortable and food is also nice.
  • Yasen
    Bulgaria Bulgaria
    The SPA is very good, the hotel is quiet, the staff is nice
  • Terri
    United Kingdom United Kingdom
    Excellent spa facilities, just what we needed, shame we were only there for one night. Breakfast was a good selection of buffet with lots of different hot and cold options. We actually decided to have our evening meal in the hotel too, choice of...
  • Suzana
    United Kingdom United Kingdom
    I booked this place for my parents and their friends they all liked their little break and was happy with the service they have received
  • Sonia
    Spain Spain
    Good hotel with a good, complete and clean spa. It's a pity that the guy who opens and close the spa is quite rude and want to close before time (one area of the spa works from10h to 19h and the big swimming pool from 9h to 20h). The rest of the...
  • Mirena
    Bulgaria Bulgaria
    Perfect place for a family vacation! Everything was amazing, a perfectly big room with a lot of space for our baby to crawl and explore. Free cot with mattress. Good food in the restaurant, excellent spa and pools, comfortable for us and the kid.

Hotel surroundings

Restaurants

1 restaurant on site
  • AquatoniK Restaurant
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Balneo Complex & Spa Aquatonik takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
7 - 12 years
Extra bed upon request
BGN 25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that the mineral pool is aquatonic and it is not appropriate for swimming.

License number: PK-19-10442