About this property

Comfortable Accommodations: Altos da Serra Hotel in São Joaquim offers family rooms with private bathrooms, city or inner courtyard views, and parquet floors. Each room includes a work desk, free toiletries, and a minibar. Exceptional Facilities: Guests enjoy a sun terrace, garden, and free WiFi. Additional amenities include a lounge, outdoor seating area, and private check-in and check-out services. Free on-site private parking is available. Delicious Breakfast: A buffet breakfast is served daily, highly praised by guests for its quality and variety. Convenient Location: Located 98 km from Planalto Serrano Regional Airport, the hotel provides a tour desk and room service. Highly rated for its attentive staff and excellent service support.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 single bed
2 single beds
and
1 large double bed
1 double bed
3 single beds
1 single bed
and
1 large double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Arno
    Brazil Brazil
    Ótimo atendimento e café da manhã bem gostoso, quarto muito limpo.
  • Nivaldo
    Brazil Brazil
    Ótima localização, atenção dos funcionários e estacionamento amplo.
  • Fernanda
    Brazil Brazil
    Suíte ampla com calefação e ar condicionado, roupas de cama limpas e cheirosas e chuveiro bom. Tudo bem limpo e organizado. Café da manhã delicioso e funcionários muito prestativos e atenciosos.
  • Marcelo
    Brazil Brazil
    Café da manhã delicioso. Fácil estacionamento. Calefação adequada.
  • Gisele
    Brazil Brazil
    Um atendimento impecável. O café da manhã super delicioso, ficou claro que a equipe faz tudo com muito carinho e se preocupa com a qualidade e com os hospedes. A limpeza é excelente desde os corredores do hotel até o quarto.
  • Miguel
    Brazil Brazil
    Cama grande e confortável. O café da manhã é excepcional, uma orgia gastronômica. Pessoal da cozinha é muito educado. A cereja do bolo foi o funcionário Felipe, da recepção; prestativo e educado.
  • Rogerio
    Brazil Brazil
    Ficamos 3 diárias e apesar das instalações mais antigas, o Hotel possui ótima limpeza e preocupações sobre condições para a cidade fria com São Joaquim - pegamos 2º - (bom banho, aquecedor interno no quarto, bons cobertores, etc). Ótimo café e...
  • Bruno
    Brazil Brazil
    Café da manhã completo com produtos e comidas regionais. Equipe muito atenciosa.
  • Angela
    Brazil Brazil
    O café da manhã é muito bom, os funcionários são atenciosos, o quarto tinha um bom tamanho, com cama confortável e aquecimento, o chuveiro também era muito bom.
  • Pires
    Brazil Brazil
    Facil local para estracionar dentro do hotel, embora sem cobertura. Possui aquecedor nos quartos. Limpeza excelente dis quartos e instalações, com destaque para as, toalhas branquissimas. Funcionários atenciosos. Café da manhã variado com...

Hotel surroundings

House rules

Altos da Serra Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 15 years
Extra bed upon request
R$ 60 per child, per night
16+ years
Extra bed upon request
R$ 80 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubElo CreditcardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Altos da Serra Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.