Otter Hotel

–Excellent location – show map
+37 photos
Scored 9
Rated wonderful

Free Wifi

9.4

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About this property

Comfortable Accommodations: Otter Hotel in Banff offers 4-star comfort with air-conditioning, balconies, and private bathrooms. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Exceptional Facilities: Guests can enjoy a fitness center, restaurant serving dinner, and free WiFi. Additional amenities include a hot tub, 24-hour front desk, electric vehicle charging station, bicycle parking, and luggage storage. Prime Location: Located 83 mi from Calgary International Airport, the hotel is near attractions such as Banff Park Museum (1.2 mi) and The Whyte Museum of the Canadian Rockies (1.2 mi). Mountain views enhance the stay.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms

Property highlights

Top Location: Highly rated by recent guests (9.0)

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 queen beds
2 queen beds
1 queen bed
2 full beds
1 queen bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Hernandez
United States United States
“I love the how clean it was and the front desk was open to anything we needed.”
Elizabeth
Canada Canada
“Absolutely amazing stay. So comfortable and clean, with very good amenities. We loved the fresh coffee and tea everyday. Staff was amazing & so friendly. Would recommend to all.”
Margaret
United States United States
“Great facility with very good restaurant and rooftop hot tubs. New and clean. Very good service. Plenty of parking in large garage. Next to bus stop and the hotel gave us free bus passes. Beds were comfy and hotel room had a nice balcony to sit on.”
Jankuloski
Canada Canada
“Location was great as it wasn't in the core downtown and easy to walk to downtown. Plus we were offered bus tickets for our stay.”
Marie
United States United States
“We like the location. It’s close to downtown Banff.”
Frank
Canada Canada
“The room was clean and very comfortable. It was very nice to have a balcony. Parking was readily available. The outdoor hot pool area was excellent.”
Nathan
United States United States
“Love the roof top hot tubs with an incredible view of Cascade Mountain. The room was lovely and had everything we needed. Parking is super easy if you have a car and the property being on the front end of town was great to not have to drive...”
Malgorzata
Canada Canada
“Great service from staff Good quality of products ( cosmetics , coffe , tea) Super clean facilities :sauna , pool area”
Arianna
United States United States
“The staff were so friendly and helpful. They had so many extra amenities such as giving us free bus passes around the town, garage parking, and complimentary local coffee and tea that you could request daily and even fresh made cream. We loved the...”
Cheryl
United States United States
“Beautiful, clean hotel with wonderful rooftop hot tubs, sauna and fire pits. Amazing staff from check in to restaurants to housekeeping. Early refresh of the rooms blew me away!!! Food was excellent.”

Hotel area info

Restaurants

1 Restaurant On Site
Good Folk
  • Open for
    Dinner

House rules

Otter Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.