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About this property

Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travelers can enjoy the meeting facilities and business center. A terrace with a garden is available. Free parking is provided. The hotel is only 6.2 mi from UBC Okanagan Campus and 3.7 mi from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 30 mi from the property.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Wessel
    Canada Canada
    Beautiful amenities. Great price. Loved the full kitchenette. Comfy beds. All you need. Loved the pool and hot tub. Great service
  • J
    Canada Canada
    We reserved a king suite overlooking the pool at the rear of the property. It was really really quiet. Had all the facilities we wanted. Shower was excellent with a proper deep bath. Check in and out was simple. Swimming pool was lovely. Beside it...
  • Huimei
    Canada Canada
    The room is very big and conform. good for family. There is alos a kitchen in the room so that you can cook if you want. They have all the kitchen set in the room.
  • Linda
    United States United States
    Full size kitchen had the necessary items for our drink prep and keeping our food cold in fridge. Ice was obtained from a fridge downstairs. Room was large, with beds, bath, kitchen with table, and living area with couch and chairs. Lake view...
  • Lori
    Canada Canada
    Loved having a kitchen, very nice pool and hottub!
  • Shelley
    Canada Canada
    A really unique setting, amazing view and great space! Awesome soaker tub and very friendly, helpful staff.
  • Ariana
    Croatia Croatia
    This is really amazing place to stay at if you are looking for something in the area. It was exceptionally clean and it is done with the taste. It is also very well taken care of. Staff are really nice.
  • Heyens
    Canada Canada
    Very attentive staff Large outdoor hot tub with pool & BBQ area.
  • Louis
    Canada Canada
    I liked the fire place in the room and the having an upstairs bedroom and bath tub nice kitchen.
  • Ed
    Canada Canada
    This property is exceptional. A great location and friendly, helpful staff made our stay memorable. Also, having one of Vernon’s finest restaurants attached made it spectacular!

Hotel area info

Restaurants

1 Restaurant On Site
  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

The Castle at Swan Lake takes special requests – add in the next step!
Check-in
From 4:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about $143. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.