Hotel ZERMAMA Zermatt

–Excellent location – show map
+59 photos
Scored 9
Rated wonderful

Excellent location!

9.5

About this property

This brand new renovated hotel in the center of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Facilities for disabled guests
  • Room service
  • Bar
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.5

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 twin beds
1 twin bed
2 twin beds
Bedroom
2 twin beds
and
1 sofa bed
Living room
1 sofa bed
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Deron
United States United States
“The location was amazing, along with a great view of The Matterhorn. The staff was super helpful, from the front desk staff to the housekeeping team. The room was spotlessly clean upon our arrival and was brought back to that same state each day....”
Jojo
United States United States
“Mama! Fashionable and modern hotel with stunning views of the train, the Matterhorn, and a front row seat for people watching. The staff are world class and you will love the outrageous faux fur deck coats with matching slippers.”
Laila
United States United States
“Lovely stay in Zermama! The hotel and the rooms are so chic. We loved the decor. The balcony was a huge plus, we loved sitting outside and listening to the river nearby. The location was perfect, less than 7 minute walk to the train station and...”
Leah
Romania Romania
“Clean, with a good view of the Matterhorn, very good amenities”
Jrmintlt
United States United States
“Thoughtful touches like tea and coffee in the room along with slippers. Breakfast staff was great. Roberto at the front desk was always happy to provide nearby restaurant suggestions, which always delivered. For dog lovers there is Ronny who is...”
Colatruglio
United States United States
“The staff were wonderful and very helpful, the room was clean, and the location is perfect! My only complaint is that my room was on the first floor with a window that looked directly into another hotel as well as a train with no blinds. I asked...”
Penglin
United States United States
“Newer and clean facility Very warm room for cooler mountain temperature Nice restaurant by the lobby”
Fatemeh
Canada Canada
“I had a wonderful stay at this hotel! Everything was excellent — the design was beautiful and thoughtfully done, and the atmosphere was very welcoming. The staff were amazing, especially Margarita, who was incredibly kind and helpful. I truly...”
Angie
United States United States
“EVERYTHING- fantastic location, amenities, staff, breakfast! Can’t say enough about our stay here- perfection!”
Guannan
China China
“Very close to the train station, very kind staff. The room is fantastic with a nice view of the Matter Horn.”

Hotel area info

Restaurants

1 Restaurant On Site
Zer Mama Bistro
  • Cuisine
    American • Austrian • International • European
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambience
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

House rules

Hotel ZERMAMA Zermatt takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property is located in a busy area so guests might experience some noise.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.