About this property
The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Spa
- Family rooms
- Restaurant
- Fitness center
- Non-smoking rooms
- Skiing
- Bar
Guest reviews
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Guests who stayed here loved
- Laura
United States“We loved our stay at Hotel Alex during our ski vacation. The location is excellent. The staff is very nice and helpful. The sauna and pool facilities were amazing after a day of skiing. The place felt very authentic Swiss and had a lot of charm....” - Lance United States“Very comfortable hotel with great exercise facilities and nice bar where you could meet other guests and exchange stories.”
- Elizabeth United States“Breakfast was amazing! Staff attentive and food so fresh and varied. Views and snow was wonderful! Cannot describe how huge and vast!!”
- Jillian United States“Proximity to train was why I selected it, but the proximity to the heart of Zermatt, the playground were unexpected necessities. Wonderful location and facilities. Great breakfast. And a wonderful balcony.”
Ce01
Switzerland“My room was a super cute small double room. The bathroom was nice (not super clean) with a Jacuzzi bathtub but I haven't used it. The room was very quiet with Mountain View, just to the wrong side ;-). Realised in the morning that you can see the...”- Gavin_flipper01
United Kingdom“The look of the hotel and furnishings is amazing. Also the staff were very friendly, skilled and helpful.” - Joana
Portugal“Everything. We usually stay at the hotel!! Location is perfect , breakfast is always good and we love it. Spa is amazing” - Heide United Kingdom“The Hotel Alex is in the centre of Zermatt, very conveniently next to the railway station. Public areas are quirky and comfortable with some lovely seating areas. Every day the restaurant impresses with an exquisite, delicious and varied menu. ...”
- Laura United Kingdom“Location was excellent. Everything was first class.”
- Sirivong
Thailand“Hotel has a very unique style of classic and Zermatt tradition. I was overwhelmed by every details especially at the bar. Room is spacious and very good toiletries Molton Brown. Breakfast was very good.”
Hotel area info
Restaurants
- Alex Grill
- CuisineInternational
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please note that dogs are not allowed in the restaurant and the breakfast room.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
