Boutique Hotel Balm

–Excellent location – show map
+60 photos
Scored 8.9
Rated excellent

Staff

9.5

About this property

Family-run for 150 years, the Boutique Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialties and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool. The La Pistache gourmet restaurant was awarded 16 Gault Millau points. At the Bistro, you can taste original Swiss cuisine and various dishes of the day. All rooms feature cable TV and a reading corner with a sofa. Some units offer panoramic views. Free parking is possible in front of the hotel, and a public bus stop can be found in front of the Boutique Hotel Balm. There is also an animal park and a playground for children.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • 2 restaurants
  • Laundry
  • Bar

Property highlights

  • Top Location: Highly rated by recent guests (9.0)

  • Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet

Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 twin bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Cynthia
United States United States
“Staff was friendly and helpful (both front desk and dining staff). Great location! Not in the city center, but easy public transit.”
Hila
Israel Israel
“Close to Luzern, great location, amazing views and vey good breakfast. Staff is welcoming and oveall cozy atmosphere.”
Madeline
United States United States
“The half board meal at the restaurant was superb! Room/bed was comfortable and clean. Out of the main town but easy to access by the (free) bus.”
Moshe
Israel Israel
“Clean specious room , around 10m by bus from the center. Breakfast was good and staff were nice. Pool was perfect escape from the summer hit.”
Gomuc
United States United States
“Excellent hotel, very nice poeple. 10 min from town with free city bus.”
Mehmet
Turkey Turkey
“Very good place, very polite staff. Highly recommended”
Rossi
United States United States
“This property is so beautiful, breakfast was great, about a 10 minute bus ride from main Lucerne train station. The staff was exceptionally helpful in navigating the city, giving dinner suggestions, and gave us bottled water at the end as we were...”
Suresh
United States United States
“Beautiful hotel surrounded by awesome landscape. Breakfast(buffet) has quality items and some of them were in house chefs prepared delicious entries.Room was very spacious with comfortable beds and great view. It is nice to know they offer a local...”
Fiona
Italy Italy
“We were leaving before breakfast so they offered to pack us a to go box and leave it for us in the morning, a wonderful touch! Room was clean and comfortable.”
Kholidino
Indonesia Indonesia
“new renovated room..room space is quite large..and the view very awesome..”

Hotel area info

Restaurants

2 Restaurants On Site
La Pistache
  • Cuisine
    French • Seafood • Local • European
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free
Bistro
  • Cuisine
    European
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Boutique Hotel Balm takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
CHF 30 per child, per night
2+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please note that on Mondays or Tuesdays, check-in is not possible after 22:00 under any circumstances.

On request we do also offer half board for our hotel guests. The restaurant will be closed on Monday and Tuesday, only open for hotel breakfast.

Please note that single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

Please inform Boutique Hotel Balm of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.