Novotel Lugano Paradiso

–Great location - show map
+191 photos
Scored 8.4
Rated very good

Staff

8.9
  • Pets allowed
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

About this property

Novotel Lugano Paradiso is a four star hotel, just 200 metres from Lake Lugano and the centre of Lugano can be reached within 5 minutes by bus. The on-site swimming pool is heated and open from May until the end of September. The property also offers a pool bar, a fitness centre, and a video game area. Free WiFi is available. The air-conditioned rooms at the Lugano-Paradiso Novotel feature a flat-screen cable TV, minibar, seating area, and bathroom with a hairdryer. The air-conditioned restaurant and bar GourmetBar includes a terrace. The private parking garage can be used at an additional cost. Lugano Train Station is 2 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet, Breakfast to go

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Michael
Denmark Denmark
“Nice location, parking at place. Nice breakfast, and pool just perfect .”
Madeleine
Germany Germany
“Wow! This reception staff was amazing! Helpful & delightful”
Sam
Australia Australia
“Breakfast is good. Carpark is tight to get in and out from. Staff are nice. Gym is small, but enough.”
Jenny
Switzerland Switzerland
“Location and size of the room. Parking is an add-on.”
James
Switzerland Switzerland
“The reception staff were very friendly and professional.The breakfast was great as well as the dinners we had there.”
Līga
Latvia Latvia
“Hotel is located in a quiet place, very close to the lake side. Around 1km from the city centre of Lugano. Breakfast was excellent, big choice, warm dishes. Parking is available for additional price.”
Marcin
Switzerland Switzerland
“All was fine - me and my family were very satisfied”
Rebecca
United Kingdom United Kingdom
“We love the location of this hotel as it’s right next to the funicular for Mont San Salvatore and we love to go up and have dinner as the sun goes down at the restaurant at the top. The pool is delightful- towels provided, breakfast is great,...”
Kujtese
Switzerland Switzerland
“Good location, very close to lake. Competent staff. Decent breakfast. Gifts for kids and small kids’ playroom made it family friendly.”
Prabash
Italy Italy
“LOCATION, PEACEFULL , CLEAN , MODERN SPACIOUS ROOM, STAFF RECEPTION/RESTAURANT.”

Hotel surroundings

Restaurants

1 restaurant on site
OLEA
  • Cuisine
    Italian • Mediterranean
  • Open for
    Breakfast • Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Traditional

House rules

Novotel Lugano Paradiso takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

Please inform the hotel if you are travelling with children and include their age.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.