About this property

Hotel Pollux is located on the main street (Bahnhofstrasse) in the heart of Zermatt, just 656 ft or two minutes walk from the train station. Our cozy rooms combine modern design with rustic elements. The hotel has 3 restaurants. Our three restaurants Pinte, Arvenstube and Vegistube offer regional, vegetarian and classic cuisine.The Pinte features wooden furniture characteristic of Valais and serves specialties such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and vegetarian delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available free of charge throughout the hotel. A conference room.Our wellness area includes 3 saunas, a steam bath, a relaxation room with infrared loungers, an ice mist shower and a fitness room. Massages are available on request.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

  • Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 bunk bed
and
1 queen bed
1 queen bed
1 twin bed
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ryan
United States United States
Conveniently located close to the train station. Many restaurants and shops also close by. Hands down the best continental breakfast of our trip
Samuel
United States United States
breakfast, sauna, location, closeness to train station
Anthony
Australia Australia
The breakfast was fantastic and the staff at breakfast were very a very nice group.
Raquel
United States United States
Location was the best right in the middle of town, the bar was great, they let us keep our luggage when we checked out . The hotel itself is beautiful, our room had a view of the Matterhorn. Restaurant on site was really good.
Bruce
United States United States
Location great. PIcked up at train in the rain. Staff more than just friendly -- we chatted in English and German. Room in back side of house with beautiful porch and view -- well worth it. We enjoyed one early evening meal at the hotel...
Scott
United States United States
There are so many lodging choices in Zermatt, but the Hotel Pollux ticked a lot of important boxes for us: Close to train station, outstanding restaurant, warm cozy pub, inviting common spaces, friendly staff, and very comfortable, quiet, and...
Roberto
Brazil Brazil
Very nice location and comfortable rooms . Staff were vey nice and supportive with our baggage
Pearl
United States United States
Location was great. Decor and cleanliness of the room and overall facilities were great.
Ruth
United States United States
Great location just a block from the gornergrut train. Excellent facilities for storing ski and snowboard gear. Very comfortable room and very helpful staff. While we were skiing I twisted my knee and the staff was very helpful in finding me...
Adam
United States United States
Perfect location, very ski room in basement, and a cozy bar in the lobby with fireplace. The breakfast was a good selection

Hotel area info

Restaurants

3 Restaurants On Site
Pinte
  • Cuisine
    Local
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegetarian
Arvenstube
  • Cuisine
    Mediterranean • Local
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Vegan
Vegistube
  • Cuisine
    Local
  • Open for
    Dinner
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Vegan

House rules

Hotel Pollux takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 45 per child, per night
3+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCarte BleueMaestroCarte BlancheUnionPay credit cardCashCash