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About this property

An outdoor swimming pool, elegant rooms can be enjoyed 8 blocks from downtown Valdivia. Wi-Fi is free. Rooms at Puerta del Sur are equipped with flat-screen TVs. They feature pale pink carpeted floors and upholstered chairs in warm shades. All rooms have modern, marbled bathrooms with baths. Baby cots are available and have no cost. A full buffet breakfast with fresh juices and regional jams can be enjoyed in the restaurant, with plenty of light and outside views. The Pacific coast is 13 km from the hotel. The tour desk can arrange shuttles to the airport, 28 km away. Private parking is free.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.5)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
1 extra-large double bed
1 large double bed
2 double beds
2 double beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Catherine
    United Kingdom United Kingdom
    Spacious rooms overlooking marshes toward the river, with well-maintained grounds. It's a well-run hotel, and has good service, as well as easy to access parking.
  • Maria
    Chile Chile
    This hotel is all about the location, near the wetlands of Valdivia. Beautiful location filled with nature, and gorgeous views from the moment you set foot in the building. It's a bit far from the city center, but this lovely environment is...
  • Barry
    Falkland Islands (Malvinas) Falkland Islands (Malvinas)
    an oasis of calm in large grounds with a small dock onto the river. Good pool and childrens climbing frame. Outstanding staff, good food
  • Loes
    Australia Australia
    The peaceful environment the food at the restaurant was amazing
  • Lucia
    Argentina Argentina
    Beautiful gardens surrounded by nature. Staff was great and the room was very comfortable
  • Herman
    United States United States
    Very confortable bed and good size bathroom. Beautiful view and seating.
  • Emilio
    Chile Chile
    The view to the estuary from the rooms is just fantastic. The weather was very rainy but still very enjoyable. Also an excellent location, a 10 minutes walk from the restaurants and campus.
  • Javiera
    Chile Chile
    La atención, el lugar, las vistas y las instalaciones.
  • Elias
    Brazil Brazil
    Local muito lindo, muito verde, próximo ao rio. Hotel com muito espaço. Restaurante de comida muito boa.
  • Miguel
    Chile Chile
    La ubicacion y tranquilidad del lugar son elementos de diferenciacion respecto de otros hoteles. Excelente el aseo y limpieza de la habitacion. El desayuno muy variado, pero en momentos se producian lagunas/quiebres en la reposicion de algunos...

Hotel surroundings

Restaurants

1 restaurant on site
  • Botanica Bar & Restaurant
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Romantic

House rules

Hotel Puerta del Sur takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 8 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$45 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$45 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubRed Compra Cash is not accepted

The fine print

Need-to-know information for guests at this property

* Breakfast price for extra children or guests is charged separately.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Please be informed that Hotel Puerta del Sur will be carrying out a series of improvement works at the facility, between July 15 and October 15, 2024. This may cause noise disturbances between 9:00 a.m. and 18:00 p.m. hrs, Monday to Friday.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta del Sur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.