About this property

Prime Beachfront Location: Tawa Refugio del Puelo in Puelo offers a private beach area and beachfront access. Guests enjoy a sun terrace, water sports facilities, and a lush garden. Comfortable Accommodations: Rooms feature private bathrooms, balconies with lake or garden views, and modern amenities such as free WiFi, flat-screen TVs, and soundproofing. Dining Experience: The family-friendly restaurant serves local cuisine with vegetarian, vegan, and gluten-free options. Breakfast includes continental and à la carte selections with local specialties, juice, cheese, and fruits. Leisure and Activities: Guests can enjoy windsurfing, hiking, and cycling. The hotel provides an outdoor fireplace, hot tub, and games room. Convenient Location: Located 102 mi from El Tepual Airport, the hotel offers free on-site private parking and a tour desk. Highly rated for its attentive staff and excellent service.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.7)

    • Breakfast Info

    • Continental

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Francisco
    Brazil Brazil
    Extraordinary place, fantastic rooms, super welcoming staff and lots of activities.
  • Carlos
    United States United States
    The place is a dream. Quiet and beautiful. The views to the lake, the food, the care into the details, the spectacular wooden architecture. There are a lot of daily excursions to make and the staff is very helpful. I would do it again!
  • Gabriela
    Chile Chile
    I loved! I was really impressed by the lake view. It was really being away from land. I'll definitely come back next time! (: Thank you all guys!
  • Nicole
    Brazil Brazil
    Beautiful location, excellent and very friendly service from breakfast to organizing excursions, delicious and healthy food. The rooms are very well designed and the beds are comfortable. It is a calm place to relax and rewind, surrounded by...
  • Katica
    Belgium Belgium
    Everything was great! The location with river and mountain views is amazing. You have the most amazing view from your bed. The beds are comfortable, the room is beautifully designed, the bathroom is great. They have thought about many details that...
  • Daniel
    United Kingdom United Kingdom
    We had a super comfortable stay, hosted by incredibly friendly staff and treated to some great food. The team made a huge effort to catering to our dietary requirements (1x vegan + 1x gluten intolerance), and were great at organising our...
  • Erickstrange
    Chile Chile
    Todo está muy bien pensado. Limpieza y atención impecables.
  • Enrique
    Chile Chile
    Entorno, instalaciones, personal, gastronomía, Hot Tube, …..Todo!!!
  • Daniel
    Chile Chile
    Increíble la estadía y la experiencia. El entorno maravilloso, rodeado de naturaleza ríos y lagos, pero lo que marcó la diferencia fue la atención del personal, extremadamente atentos, serviciales y flexibles. Sin duda volveremos y lo recomendamos...
  • Delio
    Brazil Brazil
    Vista deslumbrante!! Quarto limpo, clean, confortável, banheiro excelente!! Experiência na hot tube muito boa (mas poderia ter roupões por conta do frio). Time super atencioso!! Refeições excelentes!!

Hotel area info

Restaurants

1 Restaurant On Site
  • Tawa
    • Cuisine
      Local
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Tawa Refugio del Puelo takes special requests – add in the next step!
Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$50 per child, per night
Crib upon request
$0 per child, per night
3 - 12 years
Extra bed upon request
$50 per child, per night
13+ years
Extra bed upon request
$85 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubMaestroRed Compra Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tawa Refugio del Puelo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.