Prime Location: Ascott Raffles City Shenzhen in Shenzhen offers a convenient location with Shenzhen Bao'an International Airport 12 mi away. Nearby attractions include He Xiangning Art Museum (5.6 mi) and Happy Valley Theme Park (6.2 mi).
Comfortable Accommodations: The apartment features air-conditioning, a private bathroom, and a fully equipped kitchen. Guests enjoy amenities such as bathrobes, a washing machine, and free WiFi.
Exceptional Facilities: The property provides spa facilities, a sauna, and a fitness room. Additional services include a 24-hour front desk, housekeeping, and room service.
Dining Experience: A restaurant serves Asian and international cuisines with a continental buffet breakfast. The on-site coffee machine and seating area enhance the dining experience.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
This property has 1 third-party sustainability certification.
GSTC Criteria
Certified by: Bureau Veritas
Guest reviews
Categories:
Staff
9.1
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.8
Location
9.4
Free Wifi
7.1
High score for Shenzhen
Select topics to read reviews:
Guests who stayed here loved
Goh
Malaysia
“everything about this property!!
especially the location! the property link to many malls and metro station!”
Lillian
United States
“It was very clean , comfortable and well maintained, and aesthetically beautiful plus functional. Plenty of storage, well equipped kitchen and amenities. Connected to mall entrance was another highlight. The staff are very friendly, professional...”
René
France
“Great location , new & well maintained hotel. Helpful staff , next to a mini mall with plenty of restaurants. Gym is ok. Great pool”
A
Anne
United States
“Like the location, breakfast and the in-room washing machine & dryer.”
Thanh
Vietnam
“The staffs were very nice. The location is great but sightseeing is nothing. There is also a park nearby, shopping mall under your room so it is very convinient”
B
Brenda
China
“The location is very good and easy to reach out to any destination when i stayed in Shenzhen especially in Nanshan district.”
Dan
Canada
“Overall pretty good - it's a fully equipped apartment, with cups, plates, washing machine etc. Very good for long stays. Has a small golfing green on the roof. Good location, can walk to some great restaurants. Loved all the English-language TV...”
Karina
Russia
“Location is perfect, right above the food court and supermarket
Amenities are all good
The room is spacious and clean
Washer and dryer in the room 👍🏼”
Phyllis
Hong Kong
“Great location, next to a mall with connections to the subway. Good value for the spacious and clean room.”
Cindy
Hong Kong
“The hotel is conveniently located above a mall, and the rooms are spacious.”
Area info
Restaurants
1 Restaurant On Site
餐厅 #1
Cuisine
Asian • International
House rules
Ascott Raffles City Shenzhen takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
CNY 243.80 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 8:00 AM.
Pets
Pets are not allowed.
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Ascott Raffles City Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Quiet hours are between 22:00:00 and 08:00:00.
Guests under the age of 18 can only check in with a parent or official guardian.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
Malaysia
United States
France
Vietnam
China
Canada
Russia
Hong Kong
