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About this property

Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness centre and comfortable apartments with full kitchen facilities. Suzhou Citadines is a 22-minute drive from Suzhou Railway Station. Suzhou North Railway Station can be reached in 29 minutes by car. Hongqiao International Airport is an one-hour journey by car. Suzhou Expo and Zuo An Commercial Street are a short drive away. The modern rooms at Xinghai Citadines Suzhou come with a stylish living room and full kitchen facilities. A home entertainment system, cable/satellite TV and ironing facilities are included. Guests can work out at the well-equipped fitness centre or keep up with the latest news at the business centre. Citadines Xinghai also provides a 24-hour reception and laundry services. A daily Continental breakfast buffet is served at the hotel’s dining room.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 sofa bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nina
    Ireland Ireland
    The breakfast was very good and varied. There was nothing that I wanted that was not available.
  • Anna
    Brazil Brazil
    Staff couldn´t be more kind and helpful. Rooms are spacious and comfortable, as well as the bed. Good bathroom, separated from the toilet. Great view to the Dongfang zhi men. Good breakfast with Chinese and Western options. It´s beside to a...
  • Pankaj
    India India
    Location and the surrounding view , main thing is this hotel is surrounded by greenery and parks so it feels good to live here.
  • Christina
    Italy Italy
    the design, the plant in the room, the mattress was so confortable and most of all the view!!
  • Sam
    United Kingdom United Kingdom
    It is easy to access to underground and within walking distance to the lake front .
  • Cecilia
    Australia Australia
    I liked the supportive help from all the staff including those at the desk and also the room maid.
  • Sharon
    Netherlands Netherlands
    The room was really big and comfortable, perfect for a longer stay. Towels and water were refreshed everyday which was an extra plus. The breakfast had great variety and fresh local dishes were made by the lovely ayi every morning. The location...
  • Youle
    Malaysia Malaysia
    he receptions desk are superb. Nice Coffee that kept me alive. The room are nice, 1 bed and 1 sofa bed. Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views. Special thanks to the welcoming desk...
  • Youle
    Malaysia Malaysia
    The receptions desk are superb. Nice Coffee that kept me alive. The room are nice, 1 bed and 1 sofa bed. Very well set up kitchen, bathroom. Great TV channels and a nice balcony with lovely views. Special thanks to the welcoming desk...
  • Shubham
    India India
    Breakfast was good, i am vegetarian so did not found much option. over all rating is good including location, staff, cleanliness and ease to locate the hotel

Host Information

Company review score: 9.1Based on 226,762 reviews from 263 properties
263 managed properties

Property information

In the very heart of the Suzhou Industrial Park is Citadines Xinghai Suzhou, where you can experience the ultimate city living within our comfortable residence. Surrounded by businesses, Suzhou industrial park, restaurants, entertainment and shopping, you can enjoy the culture of this ancient city, conduct business efficiently and relax in the safety and comfort of a private apartment. Choose from studio, one-bedroom and two-bedroom units to relax in comfort and yet still be close enough to experience the exciting city life. Whether on business or vacation, you can discover Suzhou from the convenience, safety and comfort in our private serviced apartment.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants

1 restaurant on site
  • 餐厅 #1
    • Open for
      Breakfast

House rules

Citadines Xinghai Suzhou takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about US$140. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 127 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 127 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardGreatwallCash
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that the hotel offers airport shuttle service between Hongqiao/Pudong Airport and the hotel. The exact price may vary, based on the number of occupancy and type of car. Guests in need are suggested to contact the hotel in advance. The contact details can be found on the booking confirmation.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.