You might be eligible for a Genius discount at FengHuang Waterloom Keep-Free pick-up. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: FengHuang Waterloom Keep-Free pick-up in Fenghuang offers family rooms with private bathrooms, balconies, and modern amenities. Each room includes air-conditioning, a work desk, and free WiFi. Wellness and Leisure: Guests can relax at the spa and wellness centre, sauna, fitness centre, and hot tub. The hotel features a terrace, pool with a view, and outdoor fireplace for leisure activities. Dining Experience: The family-friendly restaurant serves Chinese, barbecue grill, and vegetarian cuisines in a traditional, modern, or romantic ambience. Breakfast options include continental, American, buffet, and Asian. Convenient Services: The hotel provides free airport shuttle service, free on-site private parking, and a 24-hour front desk. Additional amenities include a kids' club, fitness room, and casino.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Asian, American, Buffet

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
3 single beds
1 double bed
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Pwxq
    United Kingdom United Kingdom
    Absolutely top-notch service! Spotlessly clean. Free airport pick-up was a huge plus - they even arranged a complimentary car to take us to the river, which was a lovely touch. Breakfast spread was excellent with plenty of choice. Staff were...
  • Lucas
    United States United States
    Absolutely brilliant stay! The FengHuang Kasen Waterloom Keep's grounds are lovely and breakfast was fantastic. The real standout was their service: arranged a hotel car to collect us from the station and provided dedicated transfers to the local...
  • Angelica
    Hong Kong Hong Kong
    Just as Amazing as Everyone Says!​​ My friends raved about this place - and they were 100% right! Everything from the ​​comfortable rooms​​ to the ​​friendly staff​​ exceeded expectations. Such a fantastic find that totally lived up to the...
  • Marilyn
    Hong Kong Hong Kong
    10/10 - Outstanding Stay at Kaisheng Hotel!​​ Kaisheng Hotel went above and beyond to make our trip to Fenghuang amazing! They kindly offered ​​free pickup from the train station​​, which was super convenient. The staff was ​​incredibly...
  • Janis
    South Africa South Africa
    ​​China is full of hidden treasures, and Fenghuang is undoubtedly its brightest pearl This hotel made our stay absolutely perfect – convenient, warm, and incredibly safe. The staff thought of everything to make us feel comfortable
  • Qsff
    Spain Spain
    ¡Todo genial! 🔝 Respuestas súper rápidas y transfer GRATIS desde estación (¡mil gracias!). Por este precio, un 5 estrellas de verdad. Ubicación TOP: junto a atracciones, y nos llevaron gratis de noche en coche (¡qué detalle!). ¡Hasta nos...
  • Geto
    France France
    Un accueil exceptionnel avec transfert gratuit dès notre arrivée. L’emplacement stratégique offre un accès aux sites en 5 minutes. Notre petit-déjeuner : une table gourmande et variée qui mérite ses étoiles. Le personnel allie professionnalisme et...
  • Hkou
    Italy Italy
    Finalmente un hotel 5 stelle autentico a Fenghuang! Molto meglio dei b&b: comfort superiore e personale PROFESSIONALE (grazie!). Servizi eccezionali: cambio valuta comodo e autista su richiesta. Ideale per esplorare la città in relax. Colazione...
  • Paul
    Germany Germany
    Sehr professionelles Hotel mit perfekter Organisation: Pünktlicher Transfer vom Bahnhof und zu den Fenghuang-Sehenswürdigkeiten (wie geplant!). Frühstücksbuffet exzellent. Besonderer Dank an das Team für die reibungslose Reiseplanung – sofort nach...
  • Wayne
    Argentina Argentina
    ¡Guau! ​El paisaje nocturno junto al río Tuojiang es mágico, como un cuento de hadas. ✨ ​Hotel Fénix 5* SUPER recomendado:​​ ​Servicio impecable:​​ Nos recogieron en la estación y nos llevaron directo al río. ¡Atención precisa! ​Desayuno...

Hotel surroundings

Restaurants

1 restaurant on site
  • 餐厅 #1
    • Cuisine
      Chinese • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

House rules

FengHuang Waterloom Keep-Free pick-up takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.