About this property

Elegant Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities. Guests enjoy mountain or city views, free toiletries, and soundproofing for a comfortable stay. Exceptional Facilities: The hotel offers spa facilities, an indoor swimming pool, fitness room, and yoga classes. Additional services include a 24-hour front desk, concierge, and full-day security. Dining Experience: A family-friendly restaurant serves French, Japanese, Mediterranean, Spanish, and Cantonese cuisines. Dining options include brunch, lunch, dinner, high tea, and cocktails. Prime Location: Located in Shenzhen, the hotel is 21 mi from Shenzhen Bao'an International Airport. Nearby attractions include Shenzhen Stadium (1.7 mi) and Happy Valley Theme Park (7.5 mi).

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
1 king bed
2 twin beds
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Control Union

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Tamera
United States United States
Everything, from the building to the staff, was the best hotel experience I’ve ever had in my life.
De
Qatar Qatar
The staff are amazing and what is expected from a Mandarin. What I loved the running tracks around the hotel.
Van
Netherlands Netherlands
The hotel was amazing. Everything is extremely clean, luxury and the breakfast is the best I ever had.
Tom
Israel Israel
Beautiful and comfortable room. Great view Good location
Armen
Armenia Armenia
Отличный отель. Приветливый персонал, комфортные большие номера, туалет с автоматичским открываением крышки и обогревом сиденья :)) , отель с хорошими рестранами, большие команты, вкусные завтраки, хороший бассейн и СПА. Прекрасный вид из окна....

Hotel area info

Restaurants

9 Restaurants On Site
Bazaar
  • Open for
    Breakfast • Brunch • Lunch • Dinner
LIAN Lounge
  • Open for
    High tea
The Mandarin Cake Shop
  • Open for
    High tea
  • Ambience
    Family-friendly • Modern
RIN
  • Cuisine
    Japanese
  • Open for
    Dinner
OPUS 388
  • Cuisine
    French
  • Open for
    Dinner
MO Bar
  • Open for
    Dinner
TAPAS 77
  • Cuisine
    Mediterranean • Spanish
  • Open for
    Lunch • Dinner
The Bay by Chef Fei
  • Cuisine
    Cantonese
  • Open for
    Lunch • Dinner
The Mandarin Club
  • Open for
    Breakfast • High tea • Cocktail hour
  • Ambience
    Modern

Amenities of Mandarin Oriental, Shenzhen

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Parking on site
  • Spa
  • 9 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Breakfast

House rules

Mandarin Oriental, Shenzhen takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 700 per child, per night
Crib upon request
Free
3 - 12 years
Extra bed upon request
CNY 700 per child, per night
13+ years
Extra bed upon request
CNY 700 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Shenzhen of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.