About this property

Comfortable Accommodations: Mercure Hangzhou West Lake in Hangzhou offers adults-only rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a TV. Dining Experience: Guests can enjoy a buffet breakfast featuring local specialities, warm dishes, fresh pastries, fruits, and juice. The modern, romantic restaurant serves Chinese, French, and Asian cuisines, including vegetarian options. Facilities and Services: The hotel provides a fitness centre, sun terrace, and outdoor seating area. Additional services include private check-in and check-out, a 24-hour front desk, concierge, and room service. Prime Location: Located 27 km from Hangzhou Xiaoshan International Airport, the hotel is near attractions such as Wushan Square (4 km) and Lingyin Temple (9 km). Guests appreciate the attentive staff and convenient location.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 double bed
1 large double bed
1 double bed
2 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Pavi
    Italy Italy
    nice hotel, cozy room, around 30min walking to West Lake. Enjoyable stay.
  • Tracey
    Singapore Singapore
    The staff were extremely helpful and tried their best to meet our needs. The rooms were not big but it has all the amenities. Breakfast was good.
  • Radoslaw
    Australia Australia
    Great location for getting to West Lake by foot. Very clean rooms.
  • Christina
    New Zealand New Zealand
    Did not take breakfast. Location was excellent. Great value for money.
  • Nina
    Russia Russia
    Легко было найти комнату день в день. Красиво. Чисто. Все достойно для отеля этого уровня. Завтрак хороший. Радует наличие прачечной (хотя она маловата, всего 3 машины на огромный отель).
  • Lala
    Indonesia Indonesia
    The hotel was nice, even the receptionist help us a lot to book for breakfast at cheap price. The facilities so great, love their laundry room and there's a lady who was very helpful with the laundry. All or the staffs so friendly and helpful....
  • Matthew
    United Kingdom United Kingdom
    Great greetings from everyone whenever you leave or enter the hotel, free drinks in the mini bar, and the views are amazing. Great restrooms and just comfy overall. Great AC system.
  • Rebeca
    Spain Spain
    Cama muy cómoda, muy bien insonorizado. Decoración agradable. Es un hotel moderno. El personal es muy atento.

Hotel surroundings

Restaurants

1 restaurant on site
  • 餐厅 #1
    • Cuisine
      Chinese • French • Asian
    • Open for
      Breakfast
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian

House rules

Mercure Hangzhou West Lake takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash