Phoenix Haven

–Excellent location – show map
+14 photos
Scored 9.5
Rated exceptional

Free Wifi

10

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About this property

Central Location: Phenix Haven in Fenghuang County offers a central location with Tongren Fenghuang Airport 24 mi away. Guests appreciate the convenient position for exploring the area. Comfortable Accommodations: The hotel features family rooms with private bathrooms, air-conditioning, and free WiFi. Additional amenities include a lounge, concierge service, and a tour desk. Exceptional Service: Private check-in and check-out, express services, and a tour desk enhance the guest experience. The property staff provide excellent service support. Guest Favorites: Guests highly rate Phenix Haven for its central location, convenient position, and attentive staff.

Couples in particular like the location – they rated it 10 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Parking
  • Non-smoking rooms
  • Family rooms

Property highlights

Located in the best-rated area in Fenghuang County, this hotel has an excellent location score of 9.9

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
2 twin beds
1 king bed
1 twin bed
and
1 king bed
3 twin beds
1 twin bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Guilherme
Spain Spain
“Great place to stay and explore the area. Staff was super friendly and helpful. We really recommend staying there to explore the area. Super close to where the bus leaves to/from Fenghuan rail station.”
Nathalie
Switzerland Switzerland
“Friendly staff who explained the activities and what to see in the area. Nice, clean rooms in a central but quiet location. They even sent my adapter straight away to my next destination which was very kind. Highly recommend.”
Lisa
Belgium Belgium
“Clean, friendly host, perfect location, would recommend to anyone.”
腾达
China China
“My stay at Phoenix Haven was exceptional! The owner was incredibly kind and went out of their way to ensure I had a great experience. They provided me with a map of the ancient town and gave excellent recommendations. The room was spotless, and...”
Irina
China China
“Phoenix Haven is the perfect base for exploring the old town. The owner’s hospitality made my stay even more enjoyable. I received a warm welcome upon arrival, and the staff was always available to help with anything I needed. The room was cozy...”
周圆圆
China China
“Phoenix Haven offered the perfect combination of comfort, service, and location. The owner was always ready to assist with anything and provided useful tips for sightseeing in the area. The room was comfortable, clean, and well-maintained. The...”
Babetianz
China China
“We stayed at Phoenix Haven for two nights and absolutely loved it! The guesthouse is full of charm, with traditional-style decor and a relaxing atmosphere. The host went above and beyond to make our stay comfortable, even providing a hand-drawn...”
Emily
Italy Italy
“The room was clean, comfortable, and well-maintained, offering a peaceful retreat after a day of sightseeing. Despite being close to the lively areas, it was quiet at night, ensuring a good night’s sleep. If you're looking for a cozy and welcoming...”
Irina
Russia Russia
“I had a fantastic stay at Phoenix Haven! The location is perfect, right inside the scenic area, making it easy to explore the ancient town on foot. The owner is incredibly hospitable and provided me with a detailed map and great local tips. My...”
Lv
United Kingdom United Kingdom
“I had a wonderful stay at Phoenix Haven! The location is perfect—right inside the ancient town but tucked away in a quiet alley, so you can enjoy both the charm and the tranquility of Phoenix. The room was clean, comfortable, and beautifully...”

Hotel area info

House rules

Phoenix Haven takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 100 is required on arrival. That's about $14. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
UnionPay debit cardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Phoenix Haven of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of CNY 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.