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About this property
Comfortable Accommodations: Zhangjiajie Metropolo Hotel in Zhangjiajie offers family rooms with air-conditioning, private bathrooms, and views of landmarks. Each room includes a work desk, seating area, and free toiletries.
Dining Experience: The modern, romantic restaurant serves American and Asian cuisines, including vegetarian options. Guests can enjoy meals in a relaxed setting.
Convenient Location: Located 7 km from Zhangjiajie Hehua International Airport, the hotel is a 3-minute walk from Tianmen Mountain Ticket Office. Nearby attractions include Zhangjiajie National Forest Park (30 km) and Tianmen Mountain (19 km).
Guest Services: The hotel provides a 24-hour front desk, room service, and free on-site private parking. Staff speak English and Chinese, ensuring excellent service.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Guest reviews
Categories:
Staff
8.8
Facilities
8.6
Cleanliness
9.1
Comfort
9.0
Value for money
8.8
Location
9.3
Free WiFi
7.5
Select topics to read reviews:
Guests who stayed here loved
C
Cheryl
Belgium
“Grant and Hao Li Ping were so helpful and informative. The staff were kind and polite. The location is 10/10, just a few minutes away from the Tianmen Mountain cable car station. Raniee organized all the bookings for attractions for us.”
Gábor
Hungary
“The hotel has a great location in every aspects. The rooms are large, well equipped, modern, smart and very clean. Beds are comfortable. Breakfast is OK, what to say, not so much continental, but you understand it as 95% of the tourists are still...”
L
Luked
Australia
“Convenient location, minutes walk to the Tianmen Mountain cable car and local restaurants. The water front is also just a close walking distance away. Hotel staff were polite and helpful. I was contacted by their in house tour guide when I made...”
Kakai
Hong Kong
“I communicated with an English speaking consultant (Rainee) who was extremely helpful. She booked all the park and the show tickets for me. She even organised for something I left in the room to be mailed to my home. She was very patient and...”
L
Lleung
Hong Kong
“Location. Just few walik to the entrance of cable car and the terminal of the shuttle bus. Room is very clean and equipped with smart lights, curtains and TV. Bathroom has washlet toilet with automated open/close lid. Breakfast is adequate. ...”
Asadi
Iran
“Hotel was so excellent, clean, comfortable, good location. Reception was so helpful . Staff was kind special Ms Carol, She help me for transportation in and book ticket online.
Breakfast was so good
Definitely I will stay at this hotel again!”
Severine
Belgium
“The location is great as it is close to the cable car to the stairway to heavan. Also, there are mony restaurants around.
The hotel itself is small but the rooms a spacious and confortable.”
Migy
Poland
“Very comfortable room with nice bathroom.
Cleanliness very high. Near to cableway to mountain and bus station as well. Staff is friendly and nice. Many restaurants near hotel.”
P
Poh
Malaysia
“Excellent location but beware another similar hotel in Wulingyuan. Taxi drivers may not be familiar with this hotel and because in Chinese it can’t be differentiated and you may land up in Wulingyuan instead of Zhangjiajie.
Room is very clean but...”
K
Kim
Singapore
“The room was comfortable, spacious, and well maintained. The self-service free laundry was a big plus.”
Hotel surroundings
Restaurants
1 restaurant on site
餐厅 #1
Cuisine
American • Asian
Open for
Breakfast
Ambiance
Modern • Romantic
Dietary options
Vegetarian
House rules
Zhangjiajie Metropolo Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please inform Zhangjiajie Metropolo Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Belgium“Grant and Hao Li Ping were so helpful and informative. The staff were kind and polite. The location is 10/10, just a few minutes away from the Tianmen Mountain cable car station. Raniee organized all the bookings for attractions for us.”
Hungary“The hotel has a great location in every aspects. The rooms are large, well equipped, modern, smart and very clean. Beds are comfortable. Breakfast is OK, what to say, not so much continental, but you understand it as 95% of the tourists are still...”
Australia“Convenient location, minutes walk to the Tianmen Mountain cable car and local restaurants. The water front is also just a close walking distance away. Hotel staff were polite and helpful. I was contacted by their in house tour guide when I made...”
Hong Kong“I communicated with an English speaking consultant (Rainee) who was extremely helpful. She booked all the park and the show tickets for me. She even organised for something I left in the room to be mailed to my home. She was very patient and...”
Asadi
Iran“Hotel was so excellent, clean, comfortable, good location. Reception was so helpful . Staff was kind special Ms Carol, She help me for transportation in and book ticket online. Breakfast was so good Definitely I will stay at this hotel again!”
Poland“Very comfortable room with nice bathroom. Cleanliness very high. Near to cableway to mountain and bus station as well. Staff is friendly and nice. Many restaurants near hotel.”
Malaysia“Excellent location but beware another similar hotel in Wulingyuan. Taxi drivers may not be familiar with this hotel and because in Chinese it can’t be differentiated and you may land up in Wulingyuan instead of Zhangjiajie. Room is very clean but...”
Singapore“The room was comfortable, spacious, and well maintained. The self-service free laundry was a big plus.”
