About this property
Comfortable Accommodations: El Caracol in Popayan offers family rooms with private bathrooms, kitchenettes, and garden or city views. Each room includes a shower, work desk, and seating area. Essential Facilities: Guests enjoy a garden, free WiFi, lounge, coffee shop, and outdoor seating area. Additional amenities include a washing machine, tea and coffee maker, and kitchenware. Convenient Services: The hostel provides breakfast in the room, room service, tour desk, luggage storage, and paid parking. Bicycle parking and cycling activities are available. Guest Satisfaction: Highly rated for its kitchen, breakfast, and attentive staff, El Caracol ensures a pleasant stay for all visitors.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Free WiFi
- Non-smoking rooms
- Room service
- Family rooms
Guest reviews
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Guests who stayed here loved
- Sophie
United Kingdom“The studio room was big and felt homely. On site cafe was great, we especially loved getting a brew ☕️. We spoke to the owner who was helpful with answering our questions about a route.” - Nikita
Denmark“Very cosy place, comfortable room (studio with a kitchen), delicious breakfast (for an extra fee, very reasonably priced) and very friendly helpful staff. Nice views over the white city. The hotel is located in a quiet neighbourhood. While it is...” - Janet United Kingdom“I loved the whole vibe here. Lovely garden room, in-house cafe. Tea. Cake. Wonderful staff.”
- Claudia
Colombia“very nice place I totally recommend it, clean, well located ans safe.” 
Niall United Kingdom“Nice spacious apartment with kitchenette and huuuge window. Was perfect for what we needed. The breakfasts there were tasty too (not included in price, but reasonable). The fittings were trendy, nice lights and retro wooden floorboards”- Helene
France“Quiet, good location, very clean, very good breakfast, good wifi” - Sandra Colombia“Everything. It is charming place near to all the town facilities but in a quiet place. Staff is extremely kind and helpful. Decoration is very beautiful. Filtered water for free is a very important aspect for me in an accomodation due to reduction...”
- Sandra Colombia“Everything. Location is perfect for those who like being near all town facilities but in a quiet environment. Silence is a privilege and you can get it in Caracol. Staff is extremely kind, helpful and willing to help. Decoration of the room is...”
- Anna
Ireland“The entire stay at El Caracol was amazing. Wonderful place and very nice and helpful staff.” - Madlon
Germany“Very good breakfast available on extra costs (approx. 4 US-Dollar)”
Property surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform El Caracol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
License number: 114402
