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About this property

Featuring a hot tub and a Turkish bath, Hotel La Serrania Bucaramanga offers rooms with free WiFi and plasma TVs. A buffet breakfast is served daily and Bucaramanga city centre is 5 km away. Decorated with tiled floors and light wooden furnishing, rooms at Hotel La Serrania Bucaramanga feature minibars and large windows offering city and street views. All of them have private bathrooms. Guests at Hotel La Serrania Bucaramanga can relax on the sun loungers by the hot tub or make use of the Turkish baths. Polonegro is 18 km away. The hotel is 7 km from the main square.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
3 single beds
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Elliott
    Canada Canada
    Perfect accommodation for travelling through the city or if you are on business.
  • Camilo
    United Arab Emirates United Arab Emirates
    Location and facilities but the bellboy's attitude was exceptional.
  • Arlene
    Dominican Republic Dominican Republic
    The location was great and the staff were very kind and helpful all the time.
  • Luz
    Colombia Colombia
    Muy cómoda la habitación, la atención fue muy buena durante la estancia. Las imágenes concuerdan con la realidad. Muchas gracias por su atención!
  • Pineda
    Colombia Colombia
    La atención de sus colaboradores, El orden, La limpieza, El desayuno, La ubicación y precios de alojamiento asequibles. Muy agradecida por el servicio prestado.🤗
  • Kevin
    Colombia Colombia
    Cómodas instalaciones y estaba limpio. La comida muy deliciosa.
  • An_ortega
    Colombia Colombia
    Por su precio lo recomiendo totalmente. Sus habitaciones son muy cómodas. Sus habitaciones son cómodas y espaciosas.
  • Edna
    Colombia Colombia
    Las habitación fue cómoda y limpia. Muy cómodo a buen precio y excelente ubicación.
  • Dianydt
    Colombia Colombia
    La atención del personal muy amables y colaboradores
  • Irwin_d
    Colombia Colombia
    La atención del personal, limpieza, comodidad y ubicación.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Local • Latin American

House rules

Hotel La Serrania Bucaramanga takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodation plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 23261