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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Elegant Accommodations: Ceiba by Masaya Collection in San Agustín offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a shower, wardrobe, and TV. Exceptional Facilities: Guests enjoy spa facilities, a sun terrace, and a lush garden. The hotel features a restaurant, bar, and free WiFi. Additional amenities include yoga classes, walking tours, and hiking. Comfortable Amenities: The property offers free on-site parking, an outdoor fireplace, and a games room. Family rooms and an indoor play area cater to all ages. Prime Location: Located 29 km from Pitalito Airport, the hotel is highly rated for its scenic views and attentive staff. Activities such as cycling and hiking are easily accessible.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Masaya Hotels
Hotel chain/brand
Masaya Hotels

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
2 bunk beds
and
1 sofa bed
and
1 large double bed
1 single bed
and
1 extra-large double bed
or
3 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Susannah
    United Kingdom United Kingdom
    What a wonderful place! The location is stunning - book a mountain view cabaña! - The staff are delightful - nothing too much trouble. There is a spa and we had the best massages ever from Andreas and Jamilly. While the hotel is a short distance...
  • Mrs
    Australia Australia
    Stunning property with amazing views overlooking the valley and mountains. Our room was fantastic. Staff very friendly and helpful. Very good restaurant and reasonable prices.
  • Camille
    France France
    The rooms are big, the bed is huge, the view from the mirador is incredible, the reception and bar are great, and the people working there are lovely, especially the young man at the reception. Also we booked a horse ride with Jose and it was...
  • Bart
    Belgium Belgium
    Clean, beautifull rooms and wonderfull location. Friendly helpfull staff Good food
  • Zachary
    France France
    Everything from every detail in the room to the staff
  • Petronella
    Netherlands Netherlands
    The room, view, jacuzzi, comfortable big bed, food, staff, location . The best and most beautifull hotel we ever stayed.
  • Francesca
    France France
    The position is amazing and the staff very nice. The hotel helped organise transport from pitalito airport and Oskar was just delightful. The activities are also great and we recommend the horse riding tour with Jose
  • Joren
    Netherlands Netherlands
    Great location with great beds and excellent massages
  • Aleksei
    Russia Russia
    The best stay in Colombia! Everything is comfortable, the view is unique and the restaurant is awesome. Super quiet! Highly recommended!
  • Rachael
    United Kingdom United Kingdom
    Such a beautiful place in a magical setting! Immersed in nature. The staff are so so beautiful in every way shape and form. So kind, with a focus on detail to perfection! The food and drinks are soooooo amazing! The chefs are absolutely fabulous...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Romantic

House rules

Ceiba by Masaya Collection takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ceiba by Masaya Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 58848