Ceiba by Masaya Collection

–Excellent location – show map
+64 photos
Scored 9.4
Rated wonderful

Staff

9.6

Property highlights

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Elegant Accommodations: Ceiba by Masaya Collection in San Agustín offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a shower, wardrobe, and TV. Exceptional Facilities: Guests enjoy spa facilities, a sun terrace, and a lush garden. The hotel features a restaurant, bar, and free WiFi. Additional amenities include yoga classes, walking tours, and hiking. Comfortable Amenities: The property offers free on-site parking, an outdoor fireplace, and a games room. Family rooms and an indoor play area cater to all ages. Prime Location: Located 18 mi from Pitalito Airport, the hotel is highly rated for its scenic views and attentive staff. Activities such as cycling and hiking are easily accessible.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Family rooms
  • Bar
Masaya Hotels
Hotel chain/brand
Masaya Hotels

Top Location: Highly rated by recent guests (9.6)

  • Free parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
2 bunk beds
and
1 sofa bed
and
1 queen bed
1 twin bed
and
1 king bed
or
3 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Carolina
Colombia Colombia
“Amazing location with incredible views. Facilities are cozy and unique.”
Carolina
United States United States
“Beautiful property with amazing views and very comfortable rooms. Great lounge with ping pong, pool and other games, a trampoline and a river crossing the grounds. Excellent for families.”
Abigail
United States United States
“Everything! The location and view of the Magdalena is incredible, you won't get that anywhere else. The space is really nicely laid out, it's very quiet at night and everything is beautiful. Food at the restaurant was delicious and there was a...”
Oliver
United States United States
“The breakfast was always excellent, very good food and while dinners weren't covered in the price of the room, they were also VERY worthwhile. The location is stunning and all the staff are present and helpful.”
Iván
Mexico Mexico
“Amazing views, great landscape design, confortable and sustainable. Staff was well trained and very helpful”
Kimberly
United States United States
“The view is unbeatable! The room was very comfortable and the staff is helpful and friendly.”
Frank
Greece Greece
“Perfect In most all The hot water first day a bit too cold (we needed a european hot shower after our experiences) Service is tiny bit too slow when hurry As everyone in this town: tranquillo!”
Daniel
United States United States
“Beautiful place in great location with very friendly staff and good food (breakfast juice was always too watery though). However, there was no drinking water in the cabanas, and the hotel would not offer bottle or jug. Also in some rooms laundry...”
Romain
France France
“Quiet. Beautiful. Peaceful. Incredible views. Lush nature. Friendly and polite staff. Well appointed rooms. Comfortable beds. Great shower. Delicious food.”
Julio
United States United States
“The location was real good. Bathroom being on one floor and bedroom on another was a big inconvenience especially after getting stomach sickness”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurante #1
  • Cuisine
    International
  • Ambience
    Family-friendly • Traditional • Romantic

House rules

Ceiba by Masaya Collection takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ceiba by Masaya Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 58848