You might be eligible for a Genius discount at Hotel Fire & Ice Düsseldorf/Neuss. To check if a Genius discount is available for your selected dates sign in.

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About this property

This 4-star-Superior hotel is located within the Alpenpark Neuss, an indoor and outdoor leisure park. The hotel offers modern wellness facilities, 2 restaurants and free WiFi. Just a 20-minute drive from Düsseldorf city centre, the Hotel Fire & Ice Düsseldorf/Neuss has stylish rooms with air conditioning, a flat-screen TV, and a minibar. The Fire & Ice’s unique spa area features a sauna overlooking the ski slopes. There is also a steam room and a fitness room. Outdoor activities include fun football, available from April until October. Varied breakfast buffets, German cuisine and international dishes are served in the Fire & Ice’s restaurants. Guests can relax beside the fireplace in the cosy lounge, while enjoying views of the ski slopes. Parking is available for a fee at the Fire & Ice Hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (8.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

  • Private parking at the hotel

  • Ski-to-door

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
1 double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Mihai
    Switzerland Switzerland
    Nice hotel with big, comfortable rooms and big bathroom
  • Andrew
    United Kingdom United Kingdom
    Excellent breakfast, large spotless room, very quiet, plenty of parking and easy to access. Mini golf and skiing both good value and not busy.
  • Jim
    Switzerland Switzerland
    Facilities, breakfast and the rooms were nice. The associated facilities were also great.
  • Eaglexfly
    Japan Japan
    The sauna was excellent! The people working there were all lovely and breakfast was delicious.
  • Peterb
    Belgium Belgium
    Parking not expensive, spacious room, good table to work on laptop, heating works well, spacious bathroom, good wifi
  • Rene
    Netherlands Netherlands
    I was in town for the DRUPA Exhibition. The hotel is 20 to 25 minutes drive, easy acces to and from the exhibition location, directly on the highway and only a few exits further. No rush from the busy Dusseldorf City Center and especially the ALPS...
  • Gilles
    Belgium Belgium
    This place is just wonderful and we feel like we are in the Alps. Not from outside but inside...
  • Elena
    Netherlands Netherlands
    Clean, relatively new. Would be good if there was a bathtub
  • Franky
    Belgium Belgium
    Great room, super clean and comfortable… restaurant was closed, but great food-buffet outside…
  • Pradeep
    Germany Germany
    The breakfast was very good. Closeness to the skiing area was appreciated as we could watch the kids practice from the comfort of the lounge.

Hotel surroundings

Restaurants

2 restaurants on site
  • Salzburger Hochalm
    • Open for
      Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Jausenstadl (SB-Restaurant)
    • Open for
      Lunch • Dinner • High tea
    • Ambiance
      Family friendly

House rules

Hotel Fire & Ice Düsseldorf/Neuss takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.