Phönix Hotel

–Great location - show map
+42 photos
Scored 8.3
Rated very good

Staff

8.8

You might be eligible for a Genius discount at Phönix Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 600 m² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Free WiFi
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
2 sofa beds
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Toby
Switzerland Switzerland
“Standard but good breakfast buffet plenty of staff to bring and take food and plates Despite previous reviews, pillows were firm (a real bugbear for me) and the breakfast was satisfactory”
Celeste
Germany Germany
“It’s my 3rd stay at this hotel and I can honestly say next year I will be enjoying my 4th visit. I just love the friendliness of the staff, excellent breakfasts and the lovely pool and wellness area. Of course the view from your he top is...”
Steve
United Kingdom United Kingdom
“Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.”
Rick
Netherlands Netherlands
“Very nice hotel, dinner, breakfast were very good. We will come back.”
Kemmko
United Kingdom United Kingdom
“Great hotel with a good local wine selection. The beds are reasonably comfy. I would recommend to eat here as the food is very good! The staff is accommodating and super helpful and the pool/wellness area are a great plus.”
Petra
Netherlands Netherlands
“A perfect breakfast, delicious:) and a nice swimming pool. Also the location of the hotel. Lovely view.”
Vahid
Iran Iran
“it's a goof hotel. just a little old. and it was closed at 10 p.m that it was surprising for me that Hotel is closing. but i could go inside by card.”
Andrea
Italy Italy
“clean and comfortable rooms, polite and prepared staff, very quiet area.”
Babara
Israel Israel
“very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and...”
Alexander
Czech Republic Czech Republic
“The hotel is perfect designed, sound quality, has all you need during work trip: rich breakfast, comfortable and big room, wellness: swimming pool and saunas to use after work, very good place to have great dinner. parking is directly at door for...”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    German • International
  • Open for
    Breakfast • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Phönix Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 06:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash