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About this property

Situated in the Salamanca district of Madrid, Hotel Serrano is 400 metres from Rubén Darío Metro Station. The stylish rooms include a flat-screen TV and air conditioning or heating in rooms depending on weather conditions. Hotel Serrano is next to the city’s fashionable shops on Ortega y Gasset Street. It is a 15-minute walk to Plaza Cibeles and the Retiro Park. The hotel is well-connected with the centre by bus. A buffet breakfast is served in the hotel’s breakfast room and room service is available for an additional charge. There is also a bar and staff at the 24-hour reception can recommend nearby restaurants.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.5

    • Breakfast info

    • Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
or
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Akhmedova
    Uzbekistan Uzbekistan
    The hotel is located in a safe and beautiful area, close to the sights. There is a bus stop and metro nearby. The room was comfortable and clean. Breakfasts are good, there is hot food, fruit, pastries, yogurts. Special thanks to the staff. We...
  • Alan
    United Kingdom United Kingdom
    Good hotel. Well located in the centre of Madrid. Very nice buffet breakfast.
  • Tatjana
    Serbia Serbia
    Excellent location. Close to the center, but in the calm street. Very good room and breakfast.
  • Riku
    Finland Finland
    A lovely hotel at the charming neighborhood of Salamanca. Many shops nearby. Excellent service at the lobby. The room was a bit small, but so cozy.
  • Lydia
    United Kingdom United Kingdom
    Friendly and helpful staff. Good-size bedroom. Good buffet breakfast.
  • Elisa
    United Kingdom United Kingdom
    The location was perfect for me as I needed to be close to family
  • Hona
    Monaco Monaco
    Breakfast in serrano hotel was excellent, staff was very helpful and the location was excellent. I will recommemd this hotel.
  • Jennifer
    United Kingdom United Kingdom
    All staff were extremely friendly, knowledgeable and professional. We enjoyed breakfast, simple but very fresh and appetising. We thought the hotel was excellent value.
  • Ali
    Pakistan Pakistan
    Wonderful place. Small and great location. Check in and check out exceptional
  • Kimberly
    Spain Spain
    The receptionist is exceptionally nice. The facilities are also very clean. The location is quiet but fairly accessible. They also upgraded me to a suite room which was very kind of them. Overall, it was a pretty good stay.

Hotel surroundings

House rules

Hotel Serrano takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.