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About this property

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium. Its comfortable, air-conditioned in the summer season rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city centre, which is a 10-minute metro ride away via Rubén Darío Metro Station, 200 metres away. It also has easy access to the A-2 and M-30 Motorway.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Meliá Hotels & Resorts
Hotel chain/brand
Meliá Hotels & Resorts

Property highlights

    • Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.2

    • Great Food: Meals here are highly recommended

    • Breakfast info

    • Full English/Irish, Vegetarian, Gluten-free, American, Buffet

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 single bed
or
2 single beds
1 double bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
2 single beds
or
1 double bed
1 extra-large double bed
or
2 single beds
2 single beds
and
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 sofa bed
and
1 large double bed
or
2 single beds
and
1 sofa bed
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
1 single bed
or
2 single beds
1 single bed
or
2 single beds
1 single bed
or
2 single beds
1 large double bed
or
2 single beds
1 large double bed
or
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecostars
    Ecostars

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Erik
    Bahamas Bahamas
    The hotel staff were very friendly and helpful. My room was really nice, clean, large and comfortable. The breakfast was very copious - excellent products. The food menu at the bar is really good too.
  • Calum
    United Kingdom United Kingdom
    Rooftop pool, breakfast good quality, and room spacious and clean.
  • Gavin
    Australia Australia
    Breakfast was fantastic, rooms spacious, location great
  • Nicola
    United Kingdom United Kingdom
    Pool area was nice Staff were friendly Beds were really comfortable Close to Real Madrid stadium
  • Val
    United Kingdom United Kingdom
    Fabulous breakfast selections. Loved the relaxing rooftop pool area. Very clean room with ample space. Super comfortable bed.
  • Katrina
    Germany Germany
    Great location - very central in a nice neighborhood. Lots of walkable cafes, restaurants, bars, and shopping areas. Friendly staff, which allowed us to check in early. Comfortable waiting area and great pool balcony. A little pricy, but...
  • Ali
    Saudi Arabia Saudi Arabia
    Nice place Amazing people Good services I recommend to visited again .
  • Luis
    Peru Peru
    Size of room, cleanliness, food & beverages at the restaurant, pool, staff in general was really kind and did a very good job. Room cleaning service was also amazing, they were kind and flexible, and left the room sparking clean every day....
  • Evgeniia
    Cyprus Cyprus
    Loved the buffet service and the location. The neigbouhood is super!
  • Sophie
    United Kingdom United Kingdom
    Very well let located. Everything was high quality and the staff were excellent. The hotel felt secure and well managed.

Hotel surroundings

Restaurants

1 restaurant on site
  • ARADO GROCERY & RESTAURANT
    • Cuisine
      International
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Melia Madrid Serrano takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

All cots are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

The hotel has air conditioning or heating depending on the season.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.