Sustainability certification

Iberostar Heritage Grand Mencey

–Excellent location - show map
+97 photos
Scored 8.9
Rated fabulous

Staff

9.2
  • City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Iberostar Heritage Grand Mencey

This stylish, urban hotel with a spa is located in a colonial-style building. Iberostar Heritage Grand Mencey offers spacious rooms equipped with a flat-screen TV. Free high speed WiFi is available throughout. Iberostar’s smart rooms feature hardwood floors and a modern décor. In-room amenities include satellite TV and a mini bar. Some rooms have a balcony with city views and a private bathroom including a bathrobe, slippers and a hairdryer. Los Menceyes restaurant at Iberostar Heritage Grand Mencey serves a variety of local dishes. It is open for breakfast and dinner. Guests can also relax in the hotel’s Bar Casino or in the lobby bar. The hotel is situated in a quiet residential area, just 50 metres from García Sanabria Park. It is just 5 minutes’ drive from the ferry port with regular crossings to the other islands. Tenerife North Airport is 14 km away. There are several bus stops within 5 minutes’ walk of the hotel. Private parking is available at a location nearby for an additional cost.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Spa and wellness centre
  • 4 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Iberostar The Grand Collection
Hotel chain/brand
Iberostar The Grand Collection

Property highlights

  • Situated in the best rated area in Santa Cruz de Tenerife, this hotel has an excellent location score of 9.2

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
or
2 single beds
1 double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
EarthCheck Certified
EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Stephen
Netherlands Netherlands
“Excellent hotel, staff amazing. Good facilities great location. 👍”
Kay
United Kingdom United Kingdom
“Beautiful hotel, classic but still had up to date touches too. Nice heated pool and i had a lovely massage at the Spa. Staff were all lovely, very friendly and helpful. Breakfast seemed a little expensive but what a great choice, you'd never be...”
Fragkiskos
Switzerland Switzerland
“A nice room but with very nicely decorated common areas. Excellent breakfast, very friendly and helpful staff in the breakfast room.”
Cheryl
Spain Spain
“This place has a well-earned good reputation for a reason!”
Siobhan
Ireland Ireland
“Room was very comfortable and kept clean every day. The pool was great and plenty of room. And Carlos took care of everyone at the pool! Excellent spread for breakfast and reception staff were always very helpful with any questions we had about...”
Diego
France France
“The hotel is amazing! Nice courtyard, stuff incredibly nice, lots of services, great position and very nice room.”
Stephan
Portugal Portugal
“Everything’s mostly the friendly staff , the pool , the rooms and the location”
Jackeline
Spain Spain
“The decoration and comforting touches. The Staff was incredible specially Miriam and Edoardo. Both of them made our stay better”
Kiara
United Kingdom United Kingdom
“Me and my partner stayed in this beautiful hotel whilst we were here in Tenerife so I could visit my Spanish family , the hotel was super clean and the staff always had a friendly approach and always had a smile on their faces , the pool was...”
Aniko
Hungary Hungary
“This hotel is amazing, the lobby and the whole surroundings are simply gorgeous. The bus stop is just opposite so U can easily get to the city center, to the nearest parks or other destinations. The breakfast is varied and they offer a good...”

Hotel surroundings

Restaurants

4 restaurants on site
Los Laureles Restaurant
  • Cuisine
    Mediterranean • Seafood • Spanish • Local
  • Open for
    Lunch
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegan • Gluten-free
Papa Negra Restaurant
  • Cuisine
    Spanish • Local • International
  • Open for
    Dinner
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegan • Gluten-free
Los Menceyes Restaurante
  • Cuisine
    Spanish • Local • International
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free
Restaurante a la carta Kon·Tiki
  • Cuisine
    Mexican
  • Open for
    Lunch
  • Ambiance
    Modern

House rules

Iberostar Heritage Grand Mencey takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that the full amount of the reservation must be paid in upon check-in.

When booking more than 5 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.